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Mercedes Benz of New Orleans
Metairie, LA
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,327 reviews
August 15, 2017
Excellent guest service I have raken my mercedes to mercedes benz of new Orleans for the past 7 years. Each time I have had tommy wagespack as my service advisor. He has alwq I have raken my mercedes to mercedes benz of new Orleans for the past 7 years. Each time I have had tommy wagespack as my service advisor. He has alwqys been professional and personable when handling my vehicle repair concerns. I'd give tommy 10 stars if I could, he is the best that mercedes benz of new Orleans has to offer. More
by Antonio Wilkins
Employees Worked With
Tommy Waguespack
August 15, 2017
Always helpful with a thorough understanding of the vehicle. Tommy has always been an excellent and knowledgeable service rep. I would highly recommend him to anyone who needs service at this dealership. I alway Tommy has always been an excellent and knowledgeable service rep. I would highly recommend him to anyone who needs service at this dealership. I always know that problems will be handled expertly and with due speed. More
by Sophie
Employees Worked With
Tommy Waguespack
August 15, 2017
Always An Awesome Experience My experience has alÿways been excellent. Katherine Jackson is very professional and keeps me informed ... My vehicle is always ready in the time span My experience has alÿways been excellent. Katherine Jackson is very professional and keeps me informed ... My vehicle is always ready in the time span that's promised... The entire staff from the moment I arrive until I return to pick my vehicle up are always nice and pleasant! More
by MStokes
Employees Worked With
August 15, 2017
Excellent service from Nikkolas Mena Nikkolas was very helpful & attentive in assisisting me with my vehicle. This young man is a great employee towards your service department. Thank you Nikkolas was very helpful & attentive in assisisting me with my vehicle. This young man is a great employee towards your service department. Thank you Nikkolas! More
by Adotjunior
Employees Worked With
Nikkolas Mena
August 15, 2017
Awesome relationship with caring professionals. Service is top notch. From the time u drop off and pick up ur vehicle. The best in New Orleans. Would not go any other place Service is top notch. From the time u drop off and pick up ur vehicle. The best in New Orleans. Would not go any other place More
by Margriehm
Employees Worked With
Tommy Waguespack
August 14, 2017
Excellent service Good employees and excellent service overall. Very friendly and respectful employees.They make sure you wont leave unless your completely satisfied. I Good employees and excellent service overall. Very friendly and respectful employees.They make sure you wont leave unless your completely satisfied. If you have somewhere to go they make sure you get droped and picked up. More
by Manal sheikh
August 14, 2017
Excellent service!! Mr. Jerry and the entire family was outstanding. I will definitely be back soon. His efforts, knowledge and passion was assets in our purchase. Great Mr. Jerry and the entire family was outstanding. I will definitely be back soon. His efforts, knowledge and passion was assets in our purchase. Great job Jerry More
by cleavon
Employees Worked With
Jerry Eberts
August 13, 2017
Outstanding Customer Service Tommy went beyond his duties to make sure he and his team made my visit there quick, friendly & professional. Thank you!!! Nothin but the best Tommy went beyond his duties to make sure he and his team made my visit there quick, friendly & professional. Thank you!!! Nothin but the best More
by Senorita Willie
Employees Worked With
Pete Daigle, Tommy Waguespack
August 12, 2017
So good went back for seconds! I had car buying phobia! Jerry made my experience easy, enjoyable and PAINLESS! I left with with 2 beautiful Mercedes and was within my budget. The cl I had car buying phobia! Jerry made my experience easy, enjoyable and PAINLESS! I left with with 2 beautiful Mercedes and was within my budget. The classy, laid back atmosphere and incredible management clearly make Mercedes On Vets stand out! I'm looking forward to my next visit with Jerry. He goes above and beyond for his customers. He delivered the SUV I purchased for my husband so it could be a surprise! I'm SOLD on Mercedes and this dealership. My family's gonna stick with Jerry Ebert also. Great guy. More
by Familyfirst07
Employees Worked With
Christopher Stuben Amazing were staying loyal!, Jerry Eberts
August 11, 2017
Excellent service The dealership always provide excellent service. In and out is very quick and they provide very friendly and detaild service. I highly recommend The dealership always provide excellent service. In and out is very quick and they provide very friendly and detaild service. I highly recommend this dealership. More
by 1e19rlg
Employees Worked With
Mohammad Hinawi
