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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.6
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 412 reviews

February 17, 2022

I have received, once again, excellent customer service from Mercedes-Benz of Naperville through the efforts of Jim Bloom and Lucy Read. Thanks! More

by PJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bloom and Lucy Read 5 Stars
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Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 13, 2022

Adam Dellert in Service handled my issue with his usual great attentiveness and follow up. More

by Amoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dellert, Serafin Avila
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Feb 15, 2022 -

Mercedes-Benz of Naperville responded

Hi Amoore, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 11, 2022

Service was good but could have been better. Maybe it’s because if winter season but I’ll definitely go back there again coming summer time to see. More

by Tilou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin from services.
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Feb 15, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 10, 2022

Josh was very helpful in finding a vehicle for me and work in getting a good deal on my trade-in vehicle. More

by Wing Zero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stoll
Report | Print
Feb 12, 2022 -

Mercedes-Benz of Naperville responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2022

Great dealership. Very professional. Our experience with the Service Coordinators has been very good. The car has been excellent. More

by grafech_ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Coordinator
Report | Print
Feb 12, 2022 -

Mercedes-Benz of Naperville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2022

This dealership was awesome. No complaints from the beginning process to the End. Thanks Brody More

by Jackson_deborah38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bronny
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Feb 08, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 01, 2022

salesman was no pressure which I like and happy to help anyway he could. Everyone was very accommodating. More

by delsasso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
danny Bronny
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Feb 04, 2022 -

Mercedes-Benz of Naperville responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

February 01, 2022

Everyone is very personable-friendly and polite. Clean. Nick is always a pleasure to work with. More

by Scuomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 04, 2022 -

Mercedes-Benz of Naperville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2022

Frank was very nice. Kept us informed. The atmosphere was great. Also, we were acknowledged by just about all of the salesmen there. We appreciate that. More

by Eli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jan 31, 2022 -

Mercedes-Benz of Naperville responded

Hi Eli, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 27, 2022

Rich is an awesome service advisor. Always ready to work to meet customer needs. Follow up and looks out for the customer. More

by Sandesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich - Service Adviser
Report | Print
Jan 27, 2022 -

Sandesh responded

Keep up the amazing service!

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