Mercedes-Benz of Mobile

As usual, Dan took care of my repair situation in a courteous and professional manner. he is especially attentive when repair has to be redone or rechecked. courteous and professional manner. he is especially attentive when repair has to be redone or rechecked. More

Courteous from start to finish. Kept me informed and easy to work with. The young man meeting me and Kevin Archer were very professional throughout. to work with. The young man meeting me and Kevin Archer were very professional throughout. More

I had my first bad experience with the service on one of my vehicles last week, checked roof and electrical system is faulty now, went to evaluate roof, now vehicle will not start or go in drive when igniti my vehicles last week, checked roof and electrical system is faulty now, went to evaluate roof, now vehicle will not start or go in drive when ignition starts. I have to use another vehicle now to drive to work. More

Took my vehicle in due to a brake light being out. They found two recall issues. Also I needed tire sensors and they got those ordered💓 found two recall issues. Also I needed tire sensors and they got those ordered💓 More

Very knowledgeable and courteous staff, from the service writers to clerk. They always treat me like family. They called me several times to provide updates on the progress of the repair of my vehicle. Sale writers to clerk. They always treat me like family. They called me several times to provide updates on the progress of the repair of my vehicle. Salesmen may be responsible for the initial sale of a vehicle, but the service department can be the difference in whether a couple is a repeat purchase. More

I am a long time customer. Service and employees were great as usual. Had to wait a week and a half for an appointment. I understand that the wait time for appointment is probably due to the pandemic; sa great as usual. Had to wait a week and a half for an appointment. I understand that the wait time for appointment is probably due to the pandemic; safety reasons. More

The workers were so polite, Mr Brown was very helpful. He took his time with me , he was very informative about the car . He did not mind walking me threw each detail on the vehicle . I am very satisfied! took his time with me , he was very informative about the car . He did not mind walking me threw each detail on the vehicle . I am very satisfied! More

Dan Foley is excellent. He was able to prearrange a courtesy vehicle, listened to the issues I was experiencing and ensured all issues were repaired. He called to keep me updated during the repair pha courtesy vehicle, listened to the issues I was experiencing and ensured all issues were repaired. He called to keep me updated during the repair phase. More

This dealership will bend over backwards to make you a satisfied customer. Even the general manager, Jim Sullivan picked up my car and allowed me to keep a loaner for several days. You just cannot cannot satisfied customer. Even the general manager, Jim Sullivan picked up my car and allowed me to keep a loaner for several days. You just cannot cannot ask for a better treatment. Such a pleasure to deal with them. More

My service advisor, Dan Foley, offered and delivered professional and friendly service. I was informed about the time and estimated cost to complete the work. professional and friendly service. I was informed about the time and estimated cost to complete the work. More