Back

Mercedes-Benz of Mobile

Mobile, AL

not yet
rated
151 Reviews

3060 Dauphin St

Mobile, AL

36606

Directions

By Type

151 Reviews of Mercedes-Benz of Mobile

November 06, 2021

I been using this dealership for service since 1987. I only decided to buy here for the first time because of Leonard Jean-Louis.He is so professional and nice every time I see him.He always asking is the More

by DARLENE22858
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foley, Leonard Jean-Louis, Kevin Archer
October 05, 2021

Deceptive and Dishonest all the way up Sales Person Leonard Jean-Louis to the General Manager Jim Sullivan. We had an agreement on ordering a G63 for my wife at $60k over sticker. Led me on all day abo More

by skasraian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Sullivan, Leonard Jean-Louis
September 30, 2021

Nobody ever called me at all. I guess they didnt need our business. We bought a BMW instead. So they suck More

by jake
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Lawson, Mark Bodet, Marc West, Alfred Brown, Clarence Hall, Heather Lakin, Leonard Jean-Louis, Von Nguyen, Rick Castleberry, Orlando Nelson
August 04, 2021

So I have tried to continue dealing with this dealership but they have in my opinion always want to low ball trades . My last purchase resulted in the sales manager asking me to file a window claim on my in More

by caron50murray
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bodet, Kevin Wickel, Leonard Jean-Louis
Aug 06, 2021 -

caron50murray responded

This isn’t the way to manage a dealership other than the way Kevin step up and made things right.

April 30, 2021

Had an amazing out-of-state purchase with Mercedes-Benz of Mobile! My salesperson Zahc was very attentive and responsive. The sales manager for my Certified Pre-Owned Mercedes SUV, Mark, was very helpful a More

by Ben T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahc Mott, Mark Bodet
October 21, 2020

I took my car in for a service that they said would take 2 hours and even though we called to check it still took 4. They were unprofessional and did not fix the tilt as requested. I had to take it back a s More

by Kim Turner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Bishop
September 11, 2020

Professional top rate! It is nice to purchase a vehicle 2300 miles away with confidence. That's what I got! Honesty and integrity. Thank you Clarence and Mark. More

by KPMDJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc West, Kevin Wickel, Clarence Hall
September 10, 2020

The service was great!Also the people that were were The service was great! Also the people that were were great the service manager was friendly and took care of me and my vehicle. Thanks More

by DWIGHTDUNNINGSR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Archer
September 09, 2020

Very attentive staff! Very appreciative of you being a customer. They listen to your concerns and act on them to your satisfaction. Very willing to accommodate your schedule. More

by DONGUDATES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bodet, Kevin Wickel, Leonard Jean-Louis, Tony Bishop
September 08, 2020

Mercedes - Benz of Mobile is always terrific to work with. Appointment for Saturday was kept and service to my cars was done in a timely manner as scheduled. Customer service is always tops at the deal More

by JAMESKAHALLEY61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Foley, Kevin Archer
2
...