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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
855 Reviews

855 Reviews of Mercedes-Benz of Midlothian - Service Center

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November 15, 2024

Responsive and professional. Work done as quoted and ready on time. Service advisor always courteous and pleasant. More

by JDYPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

The staff is friendly and professional. I have always had a great experience from sales to service. More

by DAMERON.ADRIENNE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

I was promptly greeted when I brought the vehicle in. And the diagnostic work was done an expeditious manner, and I was out of there in less than two hours. More

by Mrbeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Scott Lambert is one of the best Service Writers I've had in the 35 years of having a Mercedes ... he frequently is able to correct items there on the spot. Friendly and knowledgeable ... makes the extra eff More

by CASHINSURANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Super service and an excellent advisor He really helped me out. Very good service above the norm. More

by WRAASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

So good! Regina helpful and so nice. Alan is a great representative for excellent service. His care for us and the cars is great. More

by shan4finnegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

The service was good. i just think you all should post price Increases . Thank you More

by EZWEE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Was traveling when my Sprinter Van was having issues. Had it towed to this dealership and they were able to get me in and fix the issues within 24 hours. Thanks Alan More

by RERICBOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan and service manager Wyly?
November 09, 2024

Amazing customer service, they go above and beyond to take care of your car needs Would recommend to friends and family More

by Alex.Shamsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

service is what I expect and knowledge is excellent. Scott always gives me outstanding customer s. More

by beauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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