Mercedes-Benz of Midlothian - Service Center

Staff has been helpful and courteous. We had a bit of confusion about whether or not I had purchased an extended warranty. But it got straightened out. Thanks for asking. We had a bit of confusion about whether or not I had purchased an extended warranty. But it got straightened out. Thanks for asking. More

The service for my visit was exemplary. The thoughtful listening from Scott Lambert gave me confidence that my concerns would be totally addressed. I found the process very communicative, The thoughtful listening from Scott Lambert gave me confidence that my concerns would be totally addressed. I found the process very communicative, and informative. I am completely satisfied with my service experience, and especially with Scott. More

We always enjoy stellar service at this dealership! Its like dealing with family. I strongly recommend them both when you buy or lease your next Benz and for ongoing service. Its like dealing with family. I strongly recommend them both when you buy or lease your next Benz and for ongoing service. More

Regina was supper helpful! ! 100% for customer service and provision of solutions. I have worked with her three times and each time was perfect!!! ! 100% for customer service and provision of solutions. I have worked with her three times and each time was perfect!!! More

Better than best she is! Regina should set your bar for training new hires. She’s done everything I’ve asked as fast and efficiently as she could. Popped in with a blown head Regina should set your bar for training new hires. She’s done everything I’ve asked as fast and efficiently as she could. Popped in with a blown headlight and had the techs jump on it! She’s just nice and down to earth, hard to find that these days! More

Great service Nicole was thoughtful and thorough. I know my car will be well taken care of so I trust Benz Midlothian I know my car will be well taken care of so I trust Benz Midlothian More

Always a pleasure working with them, they go above and beyond to please meet my needs! beyond to please meet my needs! More

Mercedes Dealership on Midlothian provides excellent service. Staff is courteous and professional. I would recommend service. Staff is courteous and professional. I would recommend More

I received great service and excellent communication from my service advisor. This is what I would expect from Mercedes! my service advisor. This is what I would expect from Mercedes! More

Only know the service department. Have had service for several years. Service is good but cost is too high Have had service for several years. Service is good but cost is too high More