Mercedes-Benz of Midlothian - Service Center

Pleasant & professional service. She followed through from the initial phone call to the car pickup. She followed through from the initial phone call to the car pickup. More

Amanda the cashier was fantastic! Not happy about the high price for B service. Nothing wrong with service though. Much better than broad street Not happy about the high price for B service. Nothing wrong with service though. Much better than broad street More

Excellent service writer. He kept us informed at all times and took care of the problems. He kept us informed at all times and took care of the problems. More

It took two weeks of trying to schedule a service appointment. I shared that information each time I would call. I would either be transferred to someone’s voicemail or put on hold endlessly! appointment. I shared that information each time I would call. I would either be transferred to someone’s voicemail or put on hold endlessly! More

Great service . .everything was done in timely matter. As always great customer service. The wait was not long at all .everything was done in timely matter. As always great customer service. The wait was not long at all More

I love bringing my vehicle to the dealership and having them work on my Sprinter van. Scott Lambert is always a straight shooter and enjoy talking with him. them work on my Sprinter van. Scott Lambert is always a straight shooter and enjoy talking with him. More

Had an engine failure while on the road from Florida. Alan at Midlothian took care of my vehicle in a timely and professional manner. The head of the service department went above and beyond the call of Alan at Midlothian took care of my vehicle in a timely and professional manner. The head of the service department went above and beyond the call of duty to get us back on the road. If I lived close to the Richmond area Midlothian would be the place I would choose to get my service done. More

Experience was great. How do I get an extended warranty on my vehicle? Please contact me. Thanks. How do I get an extended warranty on my vehicle? Please contact me. Thanks. More

This dealership has some employees that very respectful and some are not this really upsets me. and some are not this really upsets me. More

Scott Lambert in service always does a great job looking after our vehicles. I was recently there for service / warranty work. The location is well managed, the GM Ryan is often seen, and he still takes tim after our vehicles. I was recently there for service / warranty work. The location is well managed, the GM Ryan is often seen, and he still takes time to say hello to customers. More