Mercedes-Benz of Midlothian - Service Center

the best the best the best. will return again. Will tell others as well. thanks. will return again. Will tell others as well. thanks. More

The service department specifically Ragina Fitz went out of their way to fit me into their busy schedule when I had an issue with a large nail in my tire. I was heading out of town the next day and they wer of their way to fit me into their busy schedule when I had an issue with a large nail in my tire. I was heading out of town the next day and they were able to take care of it on the spot. Ragina was an excellent advisor and took great care of me while at the dealership. Definitely a higher level of service than other dealerships I have been to in the past. Highly recommend! More

Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience experience Good experience Good experience Good experience Good experience More

Everybody was very helpful and willing to answer any questions and explain in detail about Service B. questions and explain in detail about Service B. More

Ragina is a wonderful adviser. She discussed that a "B" service was being performed and what it entailed. She covered as much as needed, including the approximately time I wanted t She discussed that a "B" service was being performed and what it entailed. She covered as much as needed, including the approximately time I wanted to pick-up. The overall service was good, and it was ready about 12:30. Super!! More

Excellent customer service Timely response Professional responses Excellent communication Demonstrates listening skills Good pricing with explanations responses Excellent communication Demonstrates listening skills Good pricing with explanations More

Scott did a great job as my service advisor as usual. Amanda was great at checkout. Amanda was great at checkout. More

Service was completed in a very timely manner. I am pleased that if was done earlier than I expected. I am pleased that if was done earlier than I expected. More

Our salesperson went above and beyond to help us with the purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. More

Pleasant & professional service. She followed through from the initial phone call to the car pickup. She followed through from the initial phone call to the car pickup. More