Back

Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,108 Reviews

1,108 Reviews of Mercedes-Benz of Midlothian - Service Center

Sort by
April 29, 2025

Cheyne Hoke always provides great service . Keeps me informed on status and gets my service done in a timely manner More

by drogers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
April 29, 2025

Mercedes-Benz of Midlothian is nice, friendly, and the epitome of what customer service should be! More

by L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Got in easily. ..was helped quickly...everything was explained clearly...my loaner was ready and I was on my way. As always the service and repairs were done proper More

by CJSHORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

The service was impeccable. Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! More

by jesseforkner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

All around great service from sales to service! I have purchased 3 vehicles from this dealership through the years and would not think about going anywhere else. More

by npchell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Cheyne's interpersonal skills are terrific. Very pleased with the service I received. Definitely want to work with him again. More

by JLROZECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
,cheyne
April 28, 2025

I can’t say enough positive things about our experience with Frank. He was informative, patient and kind as my Mom and I navigated her car purchase! More

by JENNE.GRIFFIN
Recommend Dealer
Yes
Employees Worked With
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan was wonderful as well!
April 27, 2025

Scott in the service department is the best! Always provides excellent customer service. I drive an hour round-trip out of the way just to go to Mercedes of Midlothian for all my service. T More

by Paul M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Taliaferro
April 26, 2025

Jason did an excellent job resolving my maint issue with my car. I highly recommend Jason as your service advisor. More

by br208oct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheney Hoke
April 26, 2025

The service person, Cheyenne, was very helpful, my tire was loosing pressure. He checked it out then took it to the shop. He also said he would have the car washed. When he returned a short time later, More

by patsypulley68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne
...
7
...