Back

Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,069 Reviews
Today: 8:00 AM - 2:00 PM Open Now
View All Hours

1,069 Reviews of Mercedes-Benz of Midlothian - Service Center

Sort by
April 10, 2025

I’m need satisfied with your process, I had to call to see if my car was finished. Not very friendly, I’m use to having a Lexus More

by MarricaRonicahf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Mansfield
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Scott Lambert in the service department always takes such friendly good care of us, is very communicative as well as quick to respond. The service crew is thorough and professional from door up to door down. More

by Z. Bayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Trimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Regina was great. Got everything takin care of for me and kept me informed of progress. Thanks More

by michael.morrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Excellent and timely service. Great facilities with added comforts when having to wait for vehicle to be serviced. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyne Hoke
April 08, 2025

Excellent service as always. Scott Lampert is diligent and Scot who works on my Metris knows his business. I trust this team to keep me safe on long travels with my hounds. More

by GSCHNEIDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Great service and wonderful staff. Shayne was very professional. and made sure that I was comfortable while waiting for my vehicle. More

by INGRIDMP63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shayne
April 08, 2025

We had a great experience, Nate the technician was very thorough, Nicole our service advisor was a pleasure to work with. More

by ABJONES0542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
April 07, 2025

Ragina Fitz got our Metris Van done quickly and communicated any extras needed through out the process. We had already bought the third break light needed to pass state inspection and Ragina let us More

by CGSAUTOGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

I have already replied to a survey regarding a $275 analytics charge that was supposed to be deleted from my invoice (I was even given a new invoice) but the full charge was still applied to my bank ca More

by RUBY_POTTS
Recommend Dealer
No
Employees Worked With
Nicole Cutler
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

They did a great job and worked me to get a fair price and was able to get the work done a day earlier. More

by Benglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
...
7
...