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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,115 Reviews

1,115 Reviews of Mercedes-Benz of Midlothian - Service Center

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May 08, 2025

They were some what friendly. The cashier was not so much Allan was good. to work with. More

by BARBARAEGGLESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

I had the advisor Scott lambert. He was the best I ever had in over 20 yrs dealing with mercedes More

by MSp234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Great service, exceptional service managers and a very nice facility. Easily one of the best dealership experiences I’ve ever had. More

by CHRISMJOHNSON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyne Hoke
May 07, 2025

ALWAYS HAD VERY NICE EXPERIENCE. ESPECIALLY, SCOTT LAMBERT IS VERY FRIENDLY AND PROFESSIONAL. RECOMMEND HIM AND THIS DEALERSHIP TO MY FRIENDS. More

by JAISONKJ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Scott's the man, always professional, very detailed, very pleased with service. Would recommend seeing him. More

by BARNEYFIFECAMPBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Everyone was very friendly. Having the loaner car was convenient and it was a very nice car. More

by CCMAGEE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Scott was extremely helpful! When assisting me, he not only fixed the issue I came in for, but also advised me of something else I had completely forgotten about. He provided the More

by S.F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
May 02, 2025

Easy to deal with. Quick service. Friendly staff. Very expensive to work on a Mercedes Sprinter. More

by pfrazier0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

The service was outstanding with customer service call to schedule the service date to the tech’s the work and keeping me informed as to the degree of work done More

by RAG7948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Always excellent service since 2004. My first MB was 2004 C340. Loved that car. It was 13 when someone totaled it. Love this CLA just as much. People at MB are very sharp and knowledgea More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyne Hoke
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