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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
851 Reviews

851 Reviews of Mercedes-Benz of Midlothian - Service Center

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December 23, 2024

Always make sure my car is at tip top shape that's why I bring it to them. More

by MIKESIMMONS2843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
December 22, 2024

Ragina was amazing. She and the new service manager Wilder have turned Mercedes Benz of Midlothian into a great service center. Much improved! More

by ADAMJDEGRAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Regina did an excellent job with keeping me informed every step of the way. I would recommend my friends to purchase a Mercedes from the Midlothian Dealership. More

by jeanrobert34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Very pleased with the service I received from this dealership. Professional and friendly staff as soon as I entered the building. More

by FWWDJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hoke, Cheyne
December 21, 2024

The service, as usual, was great. Turned vehicle in at approx 9am. tail light error was checked and circuits that needed correcting was completed. Car was available for pickup by 1:30 More

by jjgriffi501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

My experience was terrific, my service advisor Scott was extremely knowledgeable and helpful. I was in and out with a loaner car in a short time. More

by DKHOUCHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

One little thing will prevent me from using your again. Call me if you care. More

by WM.DEAN.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Service was done on the vehicle. Also inspection. Everything is good. It took a little longer than expected a little over 2 hours. And the car was not washed. I believe the car More

by WARRENR703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Everything was smooth, easy and efficient. Every question was answered and all time lines were met. More

by SDAVIS0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Ragina kept me informed- pleased with the service, but sorry not to get the car wash. More

by annwatson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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