Mercedes-Benz of Midlothian

Coming to Midlothian Mercedes-Benz dealership is always a great experience. For service, Matt Webb always welcomes you before you even exit your car and everyone in the service department is always friendly. great experience. For service, Matt Webb always welcomes you before you even exit your car and everyone in the service department is always friendly. In parts, they always go above and beyond helping you and they take the time to find everything you need. Wilder Hickman even provides recommendations on what best solutions and options that best suits my needs. I would highly recommend this dealership, highly professional and always with superior service. More

Before purchasing my new 430S from Mercedes-Benz of Midlothian in 2005, I had reservations about becoming an MB owner. I had heard horror stories regarding maintenance,inconvenience and expense. I glad Midlothian in 2005, I had reservations about becoming an MB owner. I had heard horror stories regarding maintenance,inconvenience and expense. I gladly report that these "stories" have no validity in fact. During the 7 years since I bought my car, I have needed little service on it; it operates dependably and beautifully. I gladly report that all needed service has been accomplished during normal scheduled maintenance reviews and with no incovenience to me; I was provided (at no expense to me) a vehicle to use while service was accomplished. From touch-up painting to full detailing to parts replacement (one small part so far), MB of Midlothian performed effectively, efficiently and with exceptional courtesy. I am treated as a long-valued member of their family. I have never experienced the level of customer care that I believe to be the norm at MB of Midlothian. As for expense, my Mercedes is a gem: I've had need for only normal scheduled service over 7 years, spending far less time and money in automobile maintenance than I anticipated. I am an enthusiastic MB owner! It has been a pleasure to work with Brian Parker at MB of Midlothian. He takes better care of my car than I do. He explains what service is needed, anticipates items that I may overlook (ie. needed state inspection) and coordinates service that remarkably fits my schedule. I just don't think car maintenance can get any better than what I receive at MB of Midlothian. More

5 for excellent service experiences with advisor Matt Webb whom communicates well and explains all service issues and price in detail.All my needs were met and the delivery of my car after service comple Webb whom communicates well and explains all service issues and price in detail.All my needs were met and the delivery of my car after service completion was as promised, also the price was as promised. More

Brought my 2003 SL500 in for service with multiple malfunction codes showing. Ryan was very helpful with getting the car back into safe operating condition and made several recommendations regarding malfunction codes showing. Ryan was very helpful with getting the car back into safe operating condition and made several recommendations regarding the necessity for certain repairs. Jessica helped me immensely with acquiring new tail lights. She even brought the lights in just for me to look at before purchasing with no obligation to buy. Mercedes of Midlothian is nearly 40 miles away but I consider the drive to be worth it for the great service they provide. More

Just returned from a visit to the Mercedes Benz Dealership on Midlothian Turnpike for service on my 2008 ML320CDI. As always, Brian Parker performed his magic and had my car ready for pick-up earl Dealership on Midlothian Turnpike for service on my 2008 ML320CDI. As always, Brian Parker performed his magic and had my car ready for pick-up early in the morning. The car drives like new (53,000 miles) and it was washed and cleaned inside and out. I really appreciate the extra mile this dealership goes to ensure customer satisfaction. Thanks again to Brian Parker and the entire service department for a job well done! More

We've been treated "truly exceptional" at Mercedes-Benz, Midlothian. This dealership has proven to us they are far above the rest. From sales to the service, these people are doing it right. Mercedes-Benz, Midlothian. This dealership has proven to us they are far above the rest. From sales to the service, these people are doing it right. We have been loyal customers for 3 years and Kudos to the mechanic that works on our car, he is the best. We brag on you guy's all the time. The car caught us and Brian has kept us. We do enjoy the ride...Thanks! More

My wife and I had been looking at certified pre-owned Mercedes in Yorktown. Unfortunately, we could not find the colors we wanted. We were going to Richmond for the weekend so we looked at the Midlothi Mercedes in Yorktown. Unfortunately, we could not find the colors we wanted. We were going to Richmond for the weekend so we looked at the Midlothian Mercedes Website. It was exceptional and we saw a car we thought we would like. We made an appointment for the next day with Chris Dail, the site manager- -and a very good salesman. Chris could not have done a better job of representing Mercedes and his dealership! We were sold on the car at first sight. However, the real selling point is the Mercedes Certified Pre-Owned Warranty program. We got a great car with the knowledge that we could properly maintain it economically in the future. Chris made us a great deal and then Dawnn Holly did an exceptional job of completing the paperwork. We could not be happier with the car and the outstanding experience at Midlothian Mercedes. More

The experience of purchasing a new car can be overwhelming even for the most prepared consumer. To purchase a new Mercedes Benz can increase the consumer's anxiety level due to the excitement an overwhelming even for the most prepared consumer. To purchase a new Mercedes Benz can increase the consumer's anxiety level due to the excitement and expectations of purchasing one of the top (if not the top) luxury vehicles ever made. Purchasing from an experienced, "customer first" dealership with top-notch personnel (sales representatives, financial department, detail shop, and parts department) makes the buying experience quite pleasant and hassle free. This dealership is one of the best I have experienced (this is my 4th Mercedes-Benz) and I have purchased Mercedes Benz from different dealerships around the globe. Mr. Chris Dail was the sale representative and I could not be more pleased with his dedication, professionalism, genuine concern, and determination to get me the exact Mercedes Benz that I wanted. He was GREAT! If you are looking for a Great dealership to purchase your next Mercedes Benz, go see Mr. Chris Dail at Mercedes-Benz of Midlothian....don't just take my word, go see for yourself! More

Brian makes a chore quiet pleasant! He always make you feel like you are his only customer. I wish more companies had employees that have good customer skills like Brian does. He always remembers your nam feel like you are his only customer. I wish more companies had employees that have good customer skills like Brian does. He always remembers your name and some personal info about your personal life.l More

I bought my second vehicle from Mercedes-Benz of Midlothian and just like the first time, it was a wonderful experience. My salesperson, Ralph was very knowledgeable and extremely helpful. The sales Midlothian and just like the first time, it was a wonderful experience. My salesperson, Ralph was very knowledgeable and extremely helpful. The sales manager, Steven Baker went above and beyond to ensure my buying experience was positive and even enjoyable. I will definitely recommend this dealership and will be buying my next car from there as well! Thanks! More