Mercedes-Benz of Midlothian
Midlothian, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,237 reviews
Love our E350!!! Kathleen was our Saleswoman and she was great! After having spoken to other car dealerships and being jerked around, I knew that Mercedes of Midlothi Kathleen was our Saleswoman and she was great! After having spoken to other car dealerships and being jerked around, I knew that Mercedes of Midlothian was the only place to be and the person to deal with -that we could trust- was Kathleen Pierson. Ryan and Jenna were also excellent! More
Outstanding Ryan was his usual outstanding self providing me with the service I have come to expect from him. Ryan has been taking care of me since I purchased my Ryan was his usual outstanding self providing me with the service I have come to expect from him. Ryan has been taking care of me since I purchased my E350 in 2010 and he has been the best. More
MY new E400 Experience! Roshan and Brandon, the internet sales managers were great! They both were very attentive to my needs and wants for purchasing a new vehicle. They wer Roshan and Brandon, the internet sales managers were great! They both were very attentive to my needs and wants for purchasing a new vehicle. They were patient, responsive to my inquires and made the whole purchasing a new car very pleasant, stress-free and informative. Roshan spent several hours letting me test ride and question him about 3 - 4 different models. Once I had purchased the car, he also spent about an hour going over all of the features in the car such as setting up the blue tooth connection to my phone, setting up the navigation system and programming the voice command features on the car. I really enjoyed my experience and would recommend checking them out if you are in the market for a luxury car. More
Outstanding Sales Went to this dealership to check out a vehicle I saw on Autotrader.com and was met at the door by Kathleen Pierson. Showed me the vehicle, we test dr Went to this dealership to check out a vehicle I saw on Autotrader.com and was met at the door by Kathleen Pierson. Showed me the vehicle, we test drove it, she presented all the background info available and together we closed the sale. She and the entire staff were very professional and accommodated my every request. Would certainly buy from them again. More
Great experience We just bought our first Mercedes and this dealership is the best we have ever dealt with. We were treated extremely well and we felt very special. We just bought our first Mercedes and this dealership is the best we have ever dealt with. We were treated extremely well and we felt very special. Every minute of our visit was first class and we love our new car looking forward to many years as part of this Mercedes family More
Exceptional Dealership After having purchased 15 cars from the truly excellent Team at this Dealership, I would not consider any other way to acquire and/or service an autom After having purchased 15 cars from the truly excellent Team at this Dealership, I would not consider any other way to acquire and/or service an automobile. Bill and Ron are honorable gentlemen with a strong level of integrity, and Ryan McClay and his Service Team have consistently delivered truly exceptional Service. More
Pack A Lunch After surviving three plus hours, I came home to find that most of what I went to visit them for was not done, even after paying them. My engine light After surviving three plus hours, I came home to find that most of what I went to visit them for was not done, even after paying them. My engine light is still coming on without anyone coming to me and personally telling me why it was on and how they were going to remedy it. I find the bill with explanations not easy to comprehend, with technical jargon. I just expected more from a major dealership More
Excellent Service I have been a customer for over 20 years and service has always exceeded my expectations...I would like to Thank Mr. Shaban and his professional staff I have been a customer for over 20 years and service has always exceeded my expectations...I would like to Thank Mr. Shaban and his professional staff for a job well done. John M. Snow Sr. More
An absolute pleasure MB of Midlo not only found me the car I wanted, but helped steer me toward the car I needed, with the terms that best suited my travel habits. I could MB of Midlo not only found me the car I wanted, but helped steer me toward the car I needed, with the terms that best suited my travel habits. I couldn't have asked for a better experience. I've never been this impressed with a car-buying experience, and am so excited to finally join the Mercedes family! More
Great service , they are always on time. I always take my car to Scott, he always provides excellent service. The prepaid service is great as well! , they are always on time. I always take my car to Scott, he always provides excellent service. The prepaid service is great as well! More