Mercedes-Benz of Midlothian

Overall, a very good experience. Good experience, knowledgeable and courteous sales staff. Beautiful facility with a good selection of vehicles. Everything was explained in detailed. Good experience, knowledgeable and courteous sales staff. Beautiful facility with a good selection of vehicles. Everything was explained in detailed. No pressure, was allowed to make a comfortable decision. More

Excellent I have nothing but positive things to say about the maintenance services received by Mercedes. The staff is extremely professional and the work is th I have nothing but positive things to say about the maintenance services received by Mercedes. The staff is extremely professional and the work is the best quality. More

Fixed nail in tire Very attentive service department. I brought car in for routine tire pressure check and service advisor found embedded nail. Fixed while I waited in S Very attentive service department. I brought car in for routine tire pressure check and service advisor found embedded nail. Fixed while I waited in Showroom. Checked with me several times to let me know progress. Very satisfied and well done !! More

Great Job Ryan McClay did a great job. The reception was prompt, professional, and informative. All interactions were at the expected high level. The atmosp Ryan McClay did a great job. The reception was prompt, professional, and informative. All interactions were at the expected high level. The atmosphere of the dealership was warm and welcoming. More

Recent service Ryan was extremely helpful as always. I took my vehicle in for a state inspection and it was a very smooth and easy process. Easy drop off and pick up Ryan was extremely helpful as always. I took my vehicle in for a state inspection and it was a very smooth and easy process. Easy drop off and pick up. Thanks! More

Two year service The service was excellent, with one exception. The mechanics in the service department always inflate all my tires to the same pressure! Since my ve The service was excellent, with one exception. The mechanics in the service department always inflate all my tires to the same pressure! Since my vehicle has two different size tires, the recommended pressures are different between the front and rear. This is stated on the plate on the vehicle. I am unable to get down on my knees, so I can not correct this at home! Otherwise, many thanks. Harold L. Johnson More

From Purchase to Service Mercedes-Benz of Midlothian is completely a one stop car experience for me. My car experience has been exceeded with every single step. Thanks Ryan! Mercedes-Benz of Midlothian is completely a one stop car experience for me. My car experience has been exceeded with every single step. Thanks Ryan! More

Service department Ryan in the service department always makes me feel at ease and is very knowledgeable about anything I ask about my car. He has been the only service Ryan in the service department always makes me feel at ease and is very knowledgeable about anything I ask about my car. He has been the only service department employee I have ever worked with. More

Excellent Service Everyone was very nice and most helpful. I must say that Wil went above and beyond to ensure that we got what we wanted. He provided status updates Everyone was very nice and most helpful. I must say that Wil went above and beyond to ensure that we got what we wanted. He provided status updates right up until I was able to pick up my new car. I would recommend him to anyone wanting to look or purchase a car. More

Excellent service Never have problems or delays. Brian Parker is always very helpful when I need my service done or any question I may have about my car Never have problems or delays. Brian Parker is always very helpful when I need my service done or any question I may have about my car More