Mercedes-Benz of Midlothian

Service department and staff especially Ryan are very courteous, professional, and explain in-depth about the issues. pricing is fair and appreciate discoun department and staff especially Ryan are very courteous, professional, and explain in-depth about the issues. pricing is fair and appreciate discount. Will recommend the department to other friends More

Awesome Experience First Class from the time we walked through the door, friendly and knowledgeable staff from salesman through Finance. The car buying experience that First Class from the time we walked through the door, friendly and knowledgeable staff from salesman through Finance. The car buying experience that everyone deserves. More

Pleased Very pleased with the service I received from everyone. Courtesy and very friendly.Always listened and responded to my request. Pays very close attent Very pleased with the service I received from everyone. Courtesy and very friendly.Always listened and responded to my request. Pays very close attention to details. More

Professional and personable Brian Parker (service advisor) is in a league of his own. His attention to detail along with his personable manner make him a real asset to this deal Brian Parker (service advisor) is in a league of his own. His attention to detail along with his personable manner make him a real asset to this dealership. More

Service This dealership continues to impress me. After being unsatisfied at other dealerships, MB of Midlothian has set the customer service bar high and the This dealership continues to impress me. After being unsatisfied at other dealerships, MB of Midlothian has set the customer service bar high and they always go out of their way to make me feel valued and well informed. More

Very pleased Love the dealership. Everyone I have been in contact with is very friendly and informative. This was my second time to the dealership and being a wo Love the dealership. Everyone I have been in contact with is very friendly and informative. This was my second time to the dealership and being a woman I felt that they cared. I will be back for more work. More

Service was greatl, . I was in for B service, everything was checked out Brian Parker (service advisor) pointed out several things that I was not aware. Your loaner car p . I was in for B service, everything was checked out Brian Parker (service advisor) pointed out several things that I was not aware. Your loaner car program is wonderful, I really enjoyed my drive. More

Good prompt and thorough Expensive. If you drive a MB, you pay. B service is essentially a $500 oil change. However, the car gets a thorough going over and wear items are Expensive. If you drive a MB, you pay. B service is essentially a $500 oil change. However, the car gets a thorough going over and wear items are replaced and the service light gets turned off. The loaner car program is AWESOME though. The service people keep the car reliable and in good shape. I highly recommend the service deportment and Ryan is fantastic. More

2016 GLC300 order From the test drive to the order process, our salesman (Steve Williams) was very friendly and knowledgeable. He made it a very pain free process. From the test drive to the order process, our salesman (Steve Williams) was very friendly and knowledgeable. He made it a very pain free process. More

Excellent customer service! Everything was attended to as well as some issues I was unaware of,more service centers should be this good!having the review be a minimum of 25 words Everything was attended to as well as some issues I was unaware of,more service centers should be this good!having the review be a minimum of 25 words or it can't be submitted is ridiculous I said all I had to say in 20 words you service rarer should change this most people are capable of making their point with out having a minimum number of words!!!! More