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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,239 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,239 reviews

June 13, 2016

2014 CLA I received exceptional service from Mercedes-Benz of Midlothian and Kathleen Pierson. A truly memorable experience. Thank you so much for a hassle-fre More

by Doug B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Pierson
June 11, 2016

Everyone at the dealearship is always helpful and nice. Told Mr. Hagler and the cashiers that Moore Cadillac dealership in Richmond needs to take lessons on customer service from Midlothian Mercedes. Thank More

by dlford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Shaun Hagler was great!!! The cashiers were great also!!!
June 04, 2016

Great service Shaun worked me in for an inspection and routine service on short notice because we were going out of town. . Greatly appreciate his going out of his More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
May 24, 2016

New Car It was the features of the vehicle brought me in, and the lack of hard sell tactics compared to other dealers that kept me there. More

by KMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
May 19, 2016

Best buying experience ! I have purchased at this dealership twice now, and absolutely rank them #1 and #2 in my many car buying experiences. Kathleen is very professional and More

by 1PorscheCarrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen
May 17, 2016

Most amazing car buying experience I have ever had!!! This was the 3rd dealership my husband and I had visited in the last couple of weeks. Michael Collins was, by far, the best salesperson I have ever d More

by ZAN911
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Collins
May 07, 2016

Satisfied Dealership has best customer service around. Everyone from the sales people to the service team makes you feel like a valued customer. I have been to More

by Angie01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
May 06, 2016

Great Purchase Experience I have purchased a lot of cars and this by far was the best purchase experience I have ever had. Very professional through the entire process. More

by mike1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katheleen
May 05, 2016

Yearly service Thoughtful, complete and technically well done yearly service. Coffee was great. Inspection done. Reset my clock. Minimum wait to have car assess More

by EXL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
May 04, 2016

Please Purchaser Kathleen Pierson is an excellent sales person. Through out my purchasing process, she was very helpful and attentive. She and Rick worked together to More

by dehughes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katheleen, Rick
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