Mercedes-Benz of Midlothian

Very customized on time response and support. Excellent! I was really satisfied with Midlothian dealership by very customized on time response and support. I bought two MB in success. One lease GLE E350 and I was really satisfied with Midlothian dealership by very customized on time response and support. I bought two MB in success. One lease GLE E350 and one All new E300 ownership. Every experience was wonderful to me who is new comer to US. Special Thanks to Brandon Beckner and Strong recommend! More

car in for scheduled maintenance and inspection I just switched to your dealership as it is closer to my new residence. My new service man is Travis Melton and he is good. He was very personable, I just switched to your dealership as it is closer to my new residence. My new service man is Travis Melton and he is good. He was very personable, business like and helpful. One of the things that really impressed me about him is that when he put me in the loaner car he gave me explicit directions on things I needed to know about this new car that were not the same on mine, so I felt comfortable and confident driving away. That is something one doesn't think about very often, but it is important when it happens! Also, getting in touch with me was a challenge that Travis met with a smile. Between a cell phone and a home phone that were never in the right place that day, he ended up leaving multiple messages all over. I apologized but he took it as all in a day's work - what a man! I'm glad this dealership is on my side of town! More

Fantastic Service They got me in and out and I was able to run errands the rest of my day. I really enjoyed the beverages while I waited. They were very refreshing and They got me in and out and I was able to run errands the rest of my day. I really enjoyed the beverages while I waited. They were very refreshing and timely. More

Always professional and informative. Always treated with respect and service staff are always knowledgeable about the problems with the vehicle. Sometimes wait times may be longer than e Always treated with respect and service staff are always knowledgeable about the problems with the vehicle. Sometimes wait times may be longer than expected but that is going to happen. More

Professional and respectable Wil Turner was courteous, responsive, and very knowledgeable of the used car I was purchasing (even though it was not a Mercedes). We were able to re Wil Turner was courteous, responsive, and very knowledgeable of the used car I was purchasing (even though it was not a Mercedes). We were able to reach an agreeable price with an absolute minimum of negotiations. More

Wayne Booth was an excellent salesperson. My wife hates the overall experience of buying a car but Wayne was courteous and professional. He allowed her to drive as many vehicles as she wanted My wife hates the overall experience of buying a car but Wayne was courteous and professional. He allowed her to drive as many vehicles as she wanted and never put pressure on her to buy. He did an outstanding job More

Great service department! The service department is excellent. Exceptional attention from Brian Parker. He has helped us multiple times & has always been courteous & attentive The service department is excellent. Exceptional attention from Brian Parker. He has helped us multiple times & has always been courteous & attentive to our needs. The service is performed in a timely manner & they let me know immediately when the work is completed. More

Excellent service Mr Parker always makes an attempt to provide quick and convenient service. His attitude is always upbeat, his explanations of repairs are broken down Mr Parker always makes an attempt to provide quick and convenient service. His attitude is always upbeat, his explanations of repairs are broken down in easy to understand terms and he always provides an assurabce of repairs to be made. The dealership provides several clean and relaxing areas to wait while repairs are being completed and even provides snacks and beverages. More

2016 GLC Purchase It was a pleasure working with Michael. This is the second time we've bought a vehicle from him. He made the process very easy. It was a pleasure working with Michael. This is the second time we've bought a vehicle from him. He made the process very easy. More

professional and courteous service! I was very pleased with the service provided. I waited for my vehicle and was ready within the timeframe promised. I would recommend this dealership I was very pleased with the service provided. I waited for my vehicle and was ready within the timeframe promised. I would recommend this dealership to family and friends. More