Mercedes-Benz of Marin

The customer service at this dealership is the best I've ever experienced, and I've been to many Mercedes dealerships. Mick in particular offers exceptional service. ever experienced, and I've been to many Mercedes dealerships. Mick in particular offers exceptional service. More

The service is excellent. They are good with starting check in when you first arrive. I also have had the nicest service people explaining what my car needs They are good with starting check in when you first arrive. I also have had the nicest service people explaining what my car needs More

The person I deal with when I take my car in for service is simply the best guy I have ever dealt with in the mechanical end of the car business...always accommodating, always helpful, always ready to expla is simply the best guy I have ever dealt with in the mechanical end of the car business...always accommodating, always helpful, always ready to explain anything that is over my slim knowledge of auto upkeep & repair. Eliseo Estrada is The Best! More

Mercedes-Benz of San Rafael – Service Experience I recently brought my Mercedes-Benz GLA 250 in for service at Mercedes-Benz of San Rafael, and I couldn’t be more pleased with the experience. From sta recently brought my Mercedes-Benz GLA 250 in for service at Mercedes-Benz of San Rafael, and I couldn’t be more pleased with the experience. From start to finish, the process was seamless and efficient, making what is typically a chore feel remarkably stress-free. Scheduling the appointment was easy, and upon arrival, I was promptly greeted and assisted. One of the standout features of the visit was the complimentary courtesy shuttle—clean, punctual, and driven by a friendly and professional driver who made the short ride genuinely enjoyable. A special thank you goes to Angelo, who provided exceptional service throughout the process. He was knowledgeable, communicative, and ensured everything was handled with care and attention. It's clear he takes pride in delivering a top-tier customer experience. Overall, Mercedes-Benz of San Rafael exceeded my expectations. I left feeling confident in the quality of service my vehicle received and appreciated as a customer. Highly recommended for anyone looking for a premium service experience. More

Very fair service pricing. Super clean dealership. Donald was very responsive and courteous. Overall, a good experience. Super clean dealership. Donald was very responsive and courteous. Overall, a good experience. More

Donald really got me taken cared, he give me a ride home and ride back to pick up the car. Really appreciate his service and ride back to pick up the car. Really appreciate his service More

I've been coming to Mercedes of Marin for over 30 years and have enjoyed the experience and have enjoyed the experience More

Eliseo once again did a fantastic job . .. making drop-off and pickup process super easy. After working with him for over 20 years, he represents a crucial part of my brand loyalty to Merc .. making drop-off and pickup process super easy. After working with him for over 20 years, he represents a crucial part of my brand loyalty to Mercedes ... keep up the great job! More

Absolutely outstanding service from Don Murphy at Mercedes-Benz of Marin! From start to finish, Don was the epitome of professionalism—courteous, friendly, and incredibly knowledgeable. He kept me in Mercedes-Benz of Marin! From start to finish, Don was the epitome of professionalism—courteous, friendly, and incredibly knowledgeable. He kept me informed throughout the entire process, making sure I understood what was being done and why. What really stood out was his honesty and dedication to customer satisfaction—he ensured I received the price originally quoted to me without any surprises. It’s rare to find someone who blends technical expertise with genuine customer care so seamlessly. I highly recommend working with Don if you want a smooth, trustworthy, and top-notch service experience. Five stars all the way! More

I would like to commend Angelo for providing exemplary service and demonstrating significant expertise in his work. I highly recommend this dealership for their outstanding customer service and commitment service and demonstrating significant expertise in his work. I highly recommend this dealership for their outstanding customer service and commitment to excellence. More