Mercedes-Benz of Marin
San Rafael, CA
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332 Reviews of Mercedes-Benz of Marin
Took 4 days to perform less than 1 day of actual service. Waited 30 minutes to get checked in for my scheduled appointment. Nothing done day 1. End of day 2 I was informed of necessary repairs. Day 3 work st Waited 30 minutes to get checked in for my scheduled appointment. Nothing done day 1. End of day 2 I was informed of necessary repairs. Day 3 work started and completed too late to pick up car. Day 4 finally able to get car back. More
Professional. Knowledgeable. Friendly. My service advisor knows my preferences and concerns and always takes time listen understand and do his best to resolve any Knowledgeable. Friendly. My service advisor knows my preferences and concerns and always takes time listen understand and do his best to resolve any issue. I feel very confident entrusting our cars to Mercedes Benz Marin. More
I been bring my car for service with this dealership for the last 8 years, never have any problems. The services representative are always very professional and keep you up to date regarding my car. Th the last 8 years, never have any problems. The services representative are always very professional and keep you up to date regarding my car. This is the first time I had Angelo as my service rep.. I give him 5 star. More
Joe Maligat, my Service Advisor was just great! Very good listener and explained everything I needed to know about the service. Car was even ready earlier than expected, so kudos to the whole team! Very good listener and explained everything I needed to know about the service. Car was even ready earlier than expected, so kudos to the whole team! More
Great people , service, and community. Thank you for your service and support. What could have been a difficult time became an important change for the better. Thank you for your service and support. What could have been a difficult time became an important change for the better. More
From the moment we arrived for our appointment, everyone was absolutely professional, kind and knowledgeable. was absolutely professional, kind and knowledgeable. More
I live in Santa Rosa but make the commute to Marin because the customer service has always been excellent. Thank you Angelo for going above and beyond to ensure I was well taken care of. Highly recomm because the customer service has always been excellent. Thank you Angelo for going above and beyond to ensure I was well taken care of. Highly recommend Mercedes of Marin. More
Liliana Griffis my service advisor was great, very customer focused and knowledgeable. I would recommend her to anyone that is looking for services on their MBZ. MBZ of Marin should be proud to have customer focused and knowledgeable. I would recommend her to anyone that is looking for services on their MBZ. MBZ of Marin should be proud to have her in their staff. More