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Mercedes-Benz of Marin

San Rafael, CA

4.8
344 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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344 Reviews of Mercedes-Benz of Marin

December 21, 2024

Friendly staff that stands behind their service. They go above and beyond to help their customers More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
December 19, 2024

This is my top tier dealership. They have been providing me with excellent service for many many years to several of the MBs I’ve owned. Most important is that Angelo Gomez is my se More

by Barbell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Dec 19, 2024 -

Mercedes-Benz of Marin responded

Thank you for your loyalty to Mercedes-Benz of Marin and for recognizing Angelo's exceptional service! We're delighted to hear that he consistently takes great care of you and keeps you informed. We'll be sure to pass along your appreciation!

December 19, 2024

Dealership has been very good to me. Individually the people in both sales and service have been terrific. Specifically, Eliseo in the service department is wonderful More

by Carmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada, TRACI CRESPO
Dec 19, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience with us at Mercedes-Benz of Marin! We're delighted to hear that both our sales and service teams, especially Eliseo, have been terrific. We appreciate your support and look forward to serving you again in the future!

December 17, 2024

This was my first visit to Mercedes Benz of Marin due to a manufactures recall. My service tech, Don Murphy was fantastic. Thorough, knowledgeable and most important to me personable. He knew what needed More

by Barbe
Recommend Dealer
Yes
Employees Worked With
Don Murphy
Dec 17, 2024 -

Mercedes-Benz of Marin responded

Barbe, we're delighted to hear that Don provided you with such a positive experience at Mercedes-Benz of Marin. It's great to know he took care of everything seamlessly for you. We look forward to assisting you again in the future!

December 15, 2024

This was an “Express Service” so had to wait for my car. Eliseo was his best, as usual, welcoming and prompt. More

by homerowner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Dec 16, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo provided you with welcoming and prompt service during your visit at Mercedes-Benz of Marin. Thank you for sharing your experience, and we look forward to serving you again!

December 11, 2024

The employees are great and are very hard working and personable Not sure about the owner of the Agency? More

by Terry Sarni
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Dec 11, 2024 -

Mercedes-Benz of Marin responded

Terry, we're glad to hear you had a positive experience with our team at Mercedes-Benz of Marin. If there's anything specific you'd like to discuss about your visit, feel free to reach out!

December 10, 2024

Don was one of the best servuce writers I’ve worked with. Calm cool and collected and did a very thorough job with looking out for my concerns, addressed them, excellent. More

by 101runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Dec 11, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience with us! We're delighted to hear that Don provided such excellent service at Mercedes-Benz of Marin. We appreciate your feedback and look forward to assisting you again in the future!

December 08, 2024

It is a pleasure to come for your services. All the staff there, especially Angelo, are extremely supportive from the thoughtful staff making reservations, to one helping me use the new coffee More

by Ezwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Dec 10, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience with us at Mercedes-Benz of Marin! We're delighted to hear that Angelo and the team provided such supportive service. We look forward to welcoming you back soon!

December 03, 2024

Our service technician Elisio was great. The work was done on time, and all questions were answered. More

by Rick.israel16Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada, Angelo Gomez
Dec 04, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Elisio provided excellent service and addressed all your questions at Mercedes-Benz of Marin. Thank you for sharing your experience with us!

December 02, 2024

Simply put Frank is excellent. He is professional respectful charming and an excellent listener. His Mercedes Benz expertise is invaluable. We have owned at least 7 Mercedes. Benz More

by Dr Robert S Christensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamran, FRANK ANDRETTA
Dec 03, 2024 -

Mercedes-Benz of Marin responded

Dr. Robert, thank you for recognizing Frank's exceptional service at Mercedes-Benz of Marin! We're delighted to hear about your positive experiences with him over the years. Your kind words mean a lot to us!

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