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Mercedes-Benz of Marin

San Rafael, CA

4.8
426 Reviews
Call Dealership (628) 336-2023
View Awards

540 Francisco Blvd W

San Rafael, CA

94901

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426 Reviews of Mercedes-Benz of Marin

June 19, 2025

Making the service appointment was easy and very accommodating to my schedule. Angelo was very professional, helpful and polite. More

by P24russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Report | Print
Jun 20, 2025 -

Mercedes-Benz of Marin responded

We're glad to hear that Angelo provided you with professional and accommodating service at Mercedes-Benz of Marin. Thank you for sharing your experience, and we look forward to assisting you again in the future!

June 17, 2025

Wait time not acceptable. Too long to wait for a loaner.but happy with the service. More

by Sha
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Report | Print
Jun 21, 2025 -

Mercedes-Benz of Marin responded

Thank you for reviewing Mercedes-Benz of Marin. We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

June 12, 2025

I’ve always had great service at this dealership. Professional, timely and the best quality. More

by Gjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Jun 13, 2025 -

Mercedes-Benz of Marin responded

Thank you so much! We appreciate your business here at Mercedes-Benz of Marin.

June 11, 2025

My advisor, Angelo, is the best. I buy Mercedes because they take such good care of me and my car. Excellent customer service. More

by JoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly is a prize. Knowledgeable and professional and very cordial., Angelo Gomez
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Jun 12, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Angelo and the team at Mercedes-Benz of Marin have provided you with excellent customer service. Thank you for choosing us, and we look forward to continuing to take great care of your vehicle!

June 10, 2025

I had a great experience and the staff was very professional snd helpful during my visit . More

by Mani.vasigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Jun 10, 2025 -

Mercedes-Benz of Marin responded

Thank you for reviewing Mercedes-Benz of Marin! It was so kind of you to share your experience.

June 07, 2025

Professional, friendly, clean, accommodating as always! I shared with my daughter that I have been coming here since 1988! Crazy how I live in SF but prefer Marin. Thank you for always welcoming me and mak More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick palermo
Report | Print
Jun 09, 2025 -

Mercedes-Benz of Marin responded

Margaret, it's wonderful to hear that you've been a loyal customer since 1988 and continue to choose Mercedes-Benz of Marin! We're delighted you feel welcomed and cared for every visit. Thank you for your kind words!

June 06, 2025

Eliseo was absolutely outstanding! !! Very professional, reviewed my car history, explained what was done and what service is needed for the future. Everything went smoothly. I had a p More

by Cua
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Jun 06, 2025 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo provided such an outstanding experience at Mercedes-Benz of Marin! It's great to know everything went smoothly and you enjoyed the shuttle ride. Thank you for sharing your perfect day with us!

June 05, 2025

Angelo was great- took care of me. Service was done promptly and I met an interesting person in the waiting room. Good communication and also Angelo had my car cleaned! Awesome More

by cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Report | Print
Jun 05, 2025 -

Mercedes-Benz of Marin responded

Thank you for sharing your experience! We're delighted to hear that Angelo provided excellent service and communication at Mercedes-Benz of Marin. It's great to know everything went smoothly, including the car cleaning!

June 05, 2025

Excellent communication and responsiveness from Donald. Honest and knowledgeable. Very curteous and pleasant to deal with. More

by norah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Report | Print
Jun 06, 2025 -

Mercedes-Benz of Marin responded

Norah, we're delighted to hear that Donald provided you with excellent service at Mercedes-Benz of Marin. Thank you for sharing your positive experience!

June 04, 2025

Service was ok but the service advisor Tuyen was horrible. Never responsive and extremely slow and had no sense of customer service. Completely lacked communication and never proactive to provide an More

by SUDJOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tuyen Ta
Report | Print
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