Mercedes-Benz of Long Beach

Serviced my car, service B. Mercedes Benz of Long Beach takes excellent care of my car. Additionally, they remind me when service is needed. They even pick your car up and home a Mercedes Benz of Long Beach takes excellent care of my car. Additionally, they remind me when service is needed. They even pick your car up and home and offer you a loaner. More

Hustle & Grace I've bought half-a-dozen new cars in my life. Long Beach Mercedes Benz was the best experience I've ever had buying a car. John and his team were ea I've bought half-a-dozen new cars in my life. Long Beach Mercedes Benz was the best experience I've ever had buying a car. John and his team were eager to make a deal, hustled to put it together, and did it all with grace during a roiling pandemic. More

Sophuny is a top-notch professional in every way. I have purchased three vehicles from Sophie this year. Anyone can sell you a vehicle in their inventory, Sophie will find the vehicle that matches yo I have purchased three vehicles from Sophie this year. Anyone can sell you a vehicle in their inventory, Sophie will find the vehicle that matches your needs. She gets you the best price without wasting your time and will schedule a time when you can conveniently complete the paperwork hassle-free. She is a straight-talker who gets the deal done. That's what true customer service is all about. More

great always have great service and feel special and well taken care of but don't like having to come back and correct the mistakes in this review panel for always have great service and feel special and well taken care of but don't like having to come back and correct the mistakes in this review panel for the 25 word minimum....time is of the essence More

Toshi greeted us as soon as we walked in and it was a great experience from beginning to end. He worked with my budget and was able to get me what I wanted. As a first time car buyer I highly recommend T great experience from beginning to end. He worked with my budget and was able to get me what I wanted. As a first time car buyer I highly recommend Toshi Sato and Mercedes of Long Beach. I am so happy with my purchase!! More

Excellent Service Colby was my service rep and he was Superb. He was friendly, informative, and attentive to all. He listened to all your questions and concerns. Colby was my service rep and he was Superb. He was friendly, informative, and attentive to all. He listened to all your questions and concerns. More

Great Customer service and very Professional Great customer service, Steve convinced me to get my new car. I though I was not ready to change my car yet. Good Job! Steve and we appreciate all yo Great customer service, Steve convinced me to get my new car. I though I was not ready to change my car yet. Good Job! Steve and we appreciate all your help. More

GREAT EASY PROFESSIONAL Derek was a thoughtful professional and very friendly. I had a Great buying experience on what is my second Mercedes. I would definitely recommend Mer Derek was a thoughtful professional and very friendly. I had a Great buying experience on what is my second Mercedes. I would definitely recommend Mercedes of Long Beach! More

Unexpected huge disappointment with the Long Beach Mercedes dealership. I bought my Mercedes sprinter almost a month ago and still cannot register it what is simply unacceptable for me as a business o Mercedes dealership. I bought my Mercedes sprinter almost a month ago and still cannot register it what is simply unacceptable for me as a business owner. I was told that I am approved by the bank, I have paid $5000 deposit and received the paperwork. The transaction has been completed and I drove over 2000 miles from California to Illinois with a car which I cannot use because it appeared that I cannot register it due to a lack of necessary paperwork needed for my car registration. I considered Mercedes dealerships as the most trustworthy car supplier for my business and could never imagine that this kind of situation would happen. My calls remain unanswered on numerous occasions or they putting me off and this is simply unacceptable. It means a month of lost business for me as a business owner and the revenue I am losing will not be reimbursed. Not to add that I cannot afford such loss, especially being given the current economic situation and the overall impact of COVID-19. In the past I bought 5 Mercedes sprinters from other Mercedes dealerships and was always happy with service received. With the current situation I am afraid the only choices left are me directing complaints to DMV, better business bureau, state attorney general and contacting the lawyer. I wish I didn’t need to take such actions but the treatment I received is simply disrespectful, especially being given such a high value purchase. This situation is ridiculos, worst dealership ever !!!!! More

Christian went above & beyond to make sure my car was ready by a certain. He was friendly & accommodating. He made me feel comfortable knowing my car was in good hands and he was wearing very cool socks! ready by a certain. He was friendly & accommodating. He made me feel comfortable knowing my car was in good hands and he was wearing very cool socks!! More