Mercedes-Benz of Long Beach

Hello my name is teodulo Sanchez And this is the first time I do bisnes in this dealer but the person who help me to close this deal is very professional time I do bisnes in this dealer but the person who help me to close this deal is very professional More

I had a great experience at this dealership. Steve listened to what I was looking for and went to great lengths to find me exactly the right car. Steve listened to what I was looking for and went to great lengths to find me exactly the right car. More

Fast, kind and helpful I am very happy I came to this Mercedes Benz in Long Beach Mercedes Benz in Long Beach More

O will give Joe Ramos a 5 star rating and my purchasing experience. However, approximately 6 months ago I came in late one afternoon and had a really stupid experience and that is why I gave 4 stars. experience. However, approximately 6 months ago I came in late one afternoon and had a really stupid experience and that is why I gave 4 stars. More

My new favorite Mercedes dealer! Everyone from reception to service to sales is exceptional. This will be the only dealership I visit moving forward. Everyone from reception to service to sales is exceptional. This will be the only dealership I visit moving forward. More

Dealership and salesman were amazing, I will definitely let friends and family known of this location. let friends and family known of this location. More

Toshi and Lisa were super nice, they’re friendly, and warm..They are super transparent and direct to the point when it comes to business… warm..They are super transparent and direct to the point when it comes to business… More

Toshi gave me great offers. It took a time to decide my mind. I could get a great car I really want. Thank you very much for your support. I really appreciate it. It took a time to decide my mind. I could get a great car I really want. Thank you very much for your support. I really appreciate it. More

If I can give NO STAR I will definitely do so. . such a bad experience I had with this Mercedez Benz service location. PLS WATCH YOUR STATEMENT WHEN YOU ARE GETTING A LOANER.. they will charge you . such a bad experience I had with this Mercedez Benz service location. PLS WATCH YOUR STATEMENT WHEN YOU ARE GETTING A LOANER.. they will charge you the deposit hold of $200!!!! I went to this location for the first time for a recall that was sent out.. made an appt on Sept. 3rd and got a loaner due to the duration and time I was dropping the car off. The next day afternoon I returned the car and took off with my car.. the following week I checked my statement for the credit card I used for the loaner and came to my surprise the $200 hold charge is still there.. I called the loaner dept and I was told that it would take 7-10 business days., mind u I always get a loaner when I get my car done and typically it’s just a hold and not charge. It’s now about 3 weeks and the charge is still on my card.. it took many calls to them complaining about it for them to look into their vendor that handles that piece and sure enough they had an issue that was found.. No one called me or said anything about this complaint even after talking to the mgr. Now I was told that I have to wait another 7-10 days for the deposit to reflect on my credit card. It’s not about the amount or the money it’s the accountability and there’s definitely nothing from this MB location nor the mgr I spoke to.. PLS CHECK YOUR STATEMENTS.. who knows how many customers this happen to without realizing they are charging for the loaner!! Will never go to this location again! More