Mercedes-Benz of Littleton

Good value for B service for dealer pricing. Brake work quote was high. Did not address / not able to address PDR quote or fluid sound from engine. But this is the best Denver area MB center. Brake work quote was high. Did not address / not able to address PDR quote or fluid sound from engine. But this is the best Denver area MB center. More

Austin in service is always very responsive, attentive and diligent with his processes. The service tech that did our video this time was incredibly detailed and well spoken about the services being perfo and diligent with his processes. The service tech that did our video this time was incredibly detailed and well spoken about the services being performed on the vehicle. More

Love the service here! My service advisor, Austin, is friendly, informative and very communicative! The loaners are always appreciated! My service advisor, Austin, is friendly, informative and very communicative! The loaners are always appreciated! More

My E350 was diagnosed and serviced accurately and timely. I recommend doing service at Mercedes Littleton. I recommend doing service at Mercedes Littleton. More

Austin at MB Littleton is great! Very communicative, customer focused, and solutions oriented. I know my vehicles are in good hands with MB Littleton and trust Austin on service 100 Very communicative, customer focused, and solutions oriented. I know my vehicles are in good hands with MB Littleton and trust Austin on service 100% to recommend what my vehicle needs and ensure it stays in tip top shape! More

Patient and professional with my concerns regarding the vehicle service. I appreciated the loaner vehicle provided and their. Response to my concerns regarding my vehicle.. vehicle service. I appreciated the loaner vehicle provided and their. Response to my concerns regarding my vehicle.. More

Great people, new management is great! They are living up to their ad campaign and not many businesses can say that. They are living up to their ad campaign and not many businesses can say that. More

Nice place and I had a great experience with a new service person, Jolene Acosta. She is fantastic and was courteous and so helpful. service person, Jolene Acosta. She is fantastic and was courteous and so helpful. More

The service team is friendly and efficient. Getting a loaner car is always an easy process. Getting a loaner car is always an easy process. More

Checked in yesterday and when I went to pick up loaner they did not let me have as we usually do. They said since my insurance company was through Progressive they couldn't release the car. They just star they did not let me have as we usually do. They said since my insurance company was through Progressive they couldn't release the car. They just started this policy but he said whoever booked my appointment should have told me which they didn't and I left message and sent email to Service manager Tim xxxx with no response as of yet. I have had issues with this service department in the past with our other mercedes and the delivery of our new car that we decided to purchase and trade in our 2021 C300 for a brand new 2026 GLE 350 and it had a leak and just wanted it repaired. That was a total of 3 hours of my time wasted. I called my insurance company and they said I had coverage and should not have been a problem..I spoke again with Hayden the loaner car specialist who was actually very helpful and tried but he said he would call me back after he spoke with manager Tim xxxx but nothing so far. I will not be back nor will I ever buy another car at this dealership. I just made another appointment at the Cherry Creek Mercedes dealership and they have no issues with Progressive Insurance Company. They actually check your insurance and coverages prior to dropping off your car to assure you that its all good. More