Mercedes-Benz of Littleton
Littleton, CO
Filter Reviews by Keyword
By Type
Showing 172 reviews
Service is sucks, they didn’t even try to sale me the van that I wanted, the only reason because they are short on inventory, they wanted to sell it to me with higher price, they couldn’t even save me 20$ a that I wanted, the only reason because they are short on inventory, they wanted to sell it to me with higher price, they couldn’t even save me 20$ a month even I had a trade with me by giving me a little extra money on my trade then it will bring my monthly payment down by the 20$ that I wanted. I already bought a 70k gle from them few months ago and that’s what I got from them now. That will be my last vehicle from that place. Rip-off More
Their svc dept is the worst! Blew tire bc the svc dept didn't indicate wear 30 days ago. Had to bring tires to them to replace. Wanted to hold my car for a week with no loaner. HORRIBLE! didn't indicate wear 30 days ago. Had to bring tires to them to replace. Wanted to hold my car for a week with no loaner. HORRIBLE! More
This is the last place I would buy a carHorrible sales This is the last place I would buy a car Horrible sales people and bad service along with high prices...try Stevinson or Mercedes of Westminster they This is the last place I would buy a car Horrible sales people and bad service along with high prices...try Stevinson or Mercedes of Westminster they are nice... More
Poor Customer service ! Loyalty and repeat business are foreign concepts to these folks...They only want your money..I would not recommend this place especially to a car guy or girl...avoid Matt..Try Merce foreign concepts to these folks...They only want your money..I would not recommend this place especially to a car guy or girl...avoid Matt..Try Mercedes of Westminster for a much better experience.... More
Purchased a vehicle from out of state (Georgia) which I dreaded due to all of the likely hassle that would come along with it. I have to say that the buying experience with this dealership (Bill Shafi and dreaded due to all of the likely hassle that would come along with it. I have to say that the buying experience with this dealership (Bill Shafi and Greg Romano) was absolutely first class all the way. It was easier and more professional than any other time I've leased/purchased a vehicle (this is my 7 vehicle). I really can't say enough about how well I was treated and how fair/reasonable they were with their offer and service. I HIGHLY recommend...buy/lease with confidence! More
The service department team is very professional and is there to help you. They explain the details and work with your schedule. They keep you up to date on the status. Didn't try to sell me things I didn' there to help you. They explain the details and work with your schedule. They keep you up to date on the status. Didn't try to sell me things I didn't need. It was very refreshing. More
Invoice #318070: Went to do the last of my pre-paid services. The former assistant manager and service advisor made errors on my service in 2019 and they stated I will have a free/make-up service. They services. The former assistant manager and service advisor made errors on my service in 2019 and they stated I will have a free/make-up service. They never inputted the information into my profile. Luckily, I had the invoice with notes of the issue. The service advisor, Lorenzo Sanchez, kindly honored my request with his extensive research and patience with me. We also had the airbag recall completed. Lastly, Lorenzo and Mike Hill gave me advice that I will certainly use going forward with this location's service dept. Thank you So much! More
Less than a one! General manager is very unprofessional to put it as nicely as possible. Run to ANY other dealership! They got in an accident in our vehicle and then it was vandalized while they had it fo to put it as nicely as possible. Run to ANY other dealership! They got in an accident in our vehicle and then it was vandalized while they had it for repairs. They claimed NO responsibility. Having to see an attorney now. More
Can we get less than a 1? What a friggin nightmare! Our RV was damaged when Mercedes of Littleton was doing a test drive! To add salt to the wound it was vandalized while they were making repairs! They r RV was damaged when Mercedes of Littleton was doing a test drive! To add salt to the wound it was vandalized while they were making repairs! They refused to take any responsibility! We are seeking legal advice! Do not trust your vehicle to these people! More