Mercedes-Benz of Little Rock

Service Department took great car of me and my Mercedes My service associate was Allen Blair. He took excellent care of me and made sure that I knew exactly what was going on with my Mercedes. My service associate was Allen Blair. He took excellent care of me and made sure that I knew exactly what was going on with my Mercedes. More

The experience you hope for Showed a great deal of interest in what and why we were buying and exhibited a great deal of knowledge about their product to match our desire Showed a great deal of interest in what and why we were buying and exhibited a great deal of knowledge about their product to match our desire More

Waiting for the "Punch" line.. After looking all over the country for a CTS Coupe behold Little Rock Mercedes had what i was looking for!!!! After talking with dealerships from arou After looking all over the country for a CTS Coupe behold Little Rock Mercedes had what i was looking for!!!! After talking with dealerships from around the country i can say with great experience that Barrett and staff made this a flawless purchase. I kept waiting for the punchline to kick in as with many dealerships i had spoken with. "hey we can do this if"..... or "i want to put you in something close to what your're looking at". With Barrett it was an immediate call back on my email and the ball kept rolling with no bounce. I truly didn't look at my watch at anytime while completing the deal, it was that smooth. I hope anyone looking for a new or used vehicle will check Little Rock Mercedes before going anywhere else. Hats off to Barrett and Staff!!!! More

Personsable and hassle free I inquired about GMC Yukon Denali that I saw online. Since I do not live in the Little Rock area my sales person, Barrett, responded with a video. He I inquired about GMC Yukon Denali that I saw online. Since I do not live in the Little Rock area my sales person, Barrett, responded with a video. He walked around the vehicle videoing and then got inside and videoed. He continued with a conversational description. This really helped. A few days later we agreed on price and he met me halfway between Little Rock and memphis. Hassle free. More

Amazing online purchase of used GL459 Shane was professional, patient, personable, and prompt thoughout the no pressure process. The deal was more than fair and she was very patient with Shane was professional, patient, personable, and prompt thoughout the no pressure process. The deal was more than fair and she was very patient with me as I asked many many questions. Car shipment was effortless and arrived with a full tank of gas in brand new condition. We love the car and will definitely consider buying from them again. More

My dealer experience I knew as soon as I drove the Mercedes GLE 350 I wanted one. It was the most comfortable ride I had ever driven. I usually let my husband do all the I knew as soon as I drove the Mercedes GLE 350 I wanted one. It was the most comfortable ride I had ever driven. I usually let my husband do all the dealing on my vehicles. But this experience was amazing. The entire team, especially Patti Railey, made sure I was satisfied with my choice and understood all the features it offered and answered all my questions. I'm completely satisfied. More

Best car-buying experience EVER!!! I took my son to test drive different cars on a Saturday afternoon with no intention of buying a car that day. Mercedes Benz was the last dealership I took my son to test drive different cars on a Saturday afternoon with no intention of buying a car that day. Mercedes Benz was the last dealership we went to that day. We were immediately greeted by Francesco. My son loved the car! I think he liked Francesco more because he was so friendly and knew everything about the car. We talked numbers briefly and I left for the night. Francesco called me first thing Monday morning and asked when I'd like to pick up the car. The buying process took less than an hour from beginning with Francesco to end with finance manager. I have bought a lot of cars in the past and Francesco was the most knowledgeable and helpful salesman I've ever dealt with. It was a great experience all around. I would not have bought a car that day if we would have dealt with another salesman. He has even called my son and me to make sure we are happy with the car and has helped us with some of the features. I hope you buy all my cars from him in the future!!! More

Outstanding Service! I've purchased eight cars in my life and have never had such professional and comprehensive service like I received at Mercedes-Benz of Little Rock. F I've purchased eight cars in my life and have never had such professional and comprehensive service like I received at Mercedes-Benz of Little Rock. From my initial inquiry about a vehicle to their follow-up after I made my purchase, they've been phenomenal. Francesco Havas was, quite literally, the most polite, informed, honest, and professional salesman I've ever dealt with. Carey Gavito answered all my finance questions and made the "paperwork" effortless, uncomplicated, and quick. These two gentlemen's efforts will make me return for a future vehicle. They were awesome. Ask for them by name! More

My sales experience Patty Railey provided excellent service and follow up. So far everything has been positive and transparent. They are providing new tires and repairing Patty Railey provided excellent service and follow up. So far everything has been positive and transparent. They are providing new tires and repairing the skirt without my asking. Very optimistic about future experiences with dealership and this certified vehicle. More