Mercedes-Benz of Little Rock
Little Rock, AR
Filter Reviews by Keyword
By Type
986 Reviews of Mercedes-Benz of Little Rock
Amazing online purchase of used GL459 Shane was professional, patient, personable, and prompt thoughout the no pressure process. The deal was more than fair and she was very patient with Shane was professional, patient, personable, and prompt thoughout the no pressure process. The deal was more than fair and she was very patient with me as I asked many many questions. Car shipment was effortless and arrived with a full tank of gas in brand new condition. We love the car and will definitely consider buying from them again. More
My dealer experience I knew as soon as I drove the Mercedes GLE 350 I wanted one. It was the most comfortable ride I had ever driven. I usually let my husband do all the I knew as soon as I drove the Mercedes GLE 350 I wanted one. It was the most comfortable ride I had ever driven. I usually let my husband do all the dealing on my vehicles. But this experience was amazing. The entire team, especially Patti Railey, made sure I was satisfied with my choice and understood all the features it offered and answered all my questions. I'm completely satisfied. More
Best car-buying experience EVER!!! I took my son to test drive different cars on a Saturday afternoon with no intention of buying a car that day. Mercedes Benz was the last dealership I took my son to test drive different cars on a Saturday afternoon with no intention of buying a car that day. Mercedes Benz was the last dealership we went to that day. We were immediately greeted by Francesco. My son loved the car! I think he liked Francesco more because he was so friendly and knew everything about the car. We talked numbers briefly and I left for the night. Francesco called me first thing Monday morning and asked when I'd like to pick up the car. The buying process took less than an hour from beginning with Francesco to end with finance manager. I have bought a lot of cars in the past and Francesco was the most knowledgeable and helpful salesman I've ever dealt with. It was a great experience all around. I would not have bought a car that day if we would have dealt with another salesman. He has even called my son and me to make sure we are happy with the car and has helped us with some of the features. I hope you buy all my cars from him in the future!!! More
Outstanding Service! I've purchased eight cars in my life and have never had such professional and comprehensive service like I received at Mercedes-Benz of Little Rock. F I've purchased eight cars in my life and have never had such professional and comprehensive service like I received at Mercedes-Benz of Little Rock. From my initial inquiry about a vehicle to their follow-up after I made my purchase, they've been phenomenal. Francesco Havas was, quite literally, the most polite, informed, honest, and professional salesman I've ever dealt with. Carey Gavito answered all my finance questions and made the "paperwork" effortless, uncomplicated, and quick. These two gentlemen's efforts will make me return for a future vehicle. They were awesome. Ask for them by name! More
My sales experience Patty Railey provided excellent service and follow up. So far everything has been positive and transparent. They are providing new tires and repairing Patty Railey provided excellent service and follow up. So far everything has been positive and transparent. They are providing new tires and repairing the skirt without my asking. Very optimistic about future experiences with dealership and this certified vehicle. More
The Martin’s Barrett was great! He answered all my questions and provided education regarding Mercedes-Benz and the SUV we purchased. He went above and beyond befo Barrett was great! He answered all my questions and provided education regarding Mercedes-Benz and the SUV we purchased. He went above and beyond before and after we made the purchase. The level of service that’s provided is beyond excellent. We would definitely recommend Mercedes-Benz of Little Rock and Barrett Mcalister! More
Great Experience The vehicle was exactly as described. Great truck at a great price. Barrett was a pleasure to work with. He got me any information I needed without be The vehicle was exactly as described. Great truck at a great price. Barrett was a pleasure to work with. He got me any information I needed without being pushy. I drove over 3 hours to buy this truck and I don’t regret a thing. Great experience!! More
love this car! Best salesperson ever. Everyone was great to work with but my sakes guy woukd not give up on me he was wonderful and even cleaned my old car out and t Best salesperson ever. Everyone was great to work with but my sakes guy woukd not give up on me he was wonderful and even cleaned my old car out and transferred everything for me best experience! More
Dealership with a heart of gold! From the moment we drive up this dealership was awesome. We were not pressured but aware they wanted to make sure all our questions were answered and From the moment we drive up this dealership was awesome. We were not pressured but aware they wanted to make sure all our questions were answered and also give us time to look around. Francesco Havas was courteous, respectful, and very knowledgeable of all the vehicles. He stayed in contact with us to make sure we didn’t have questions but yet we didn’t feel pressured! Fran has gone above and beyond to provide exceptional customer service! More
Great car buying experience! I honestly don’t do many reviews but I have to take the opportunity to say that Mercedes Benz of Little Rock is the place to buy your next car. I was I honestly don’t do many reviews but I have to take the opportunity to say that Mercedes Benz of Little Rock is the place to buy your next car. I was looking for a specific model, color, interior, and options. I had been in contact with several local MB dealerships but the process was very frustrating to me. I just wanted a great price without extra dealer fees and hidden costs. I got on internet and found it myself. I took a chance and texted my info and within about 2 minutes Barrett texted me back. He asked a few questions and they gave me a fantastic deal, with no extra processing fees or charges. Plus, they had the car delivered to Tennessee to my front door! I think the deal was done in about 15 minutes! It was the best car buying experience we have ever had! So easy and got the car within 3 days. Carey in the business office overnighted the papers for us to sign with easy instructions about where to sign. It was great! They are what a dealership should be ....honest, helpful, and the price is straight forward for their clients. Plus, we have the cutest GLA ever! Thanks Barrett and MB of Little Rock! More