Mercedes-Benz of Little Rock

Serrvice 1. Very good experience. Service was very thorough. Even replaced my wiper blades. Matt came out and talked to me while I waited. Will return to th Very good experience. Service was very thorough. Even replaced my wiper blades. Matt came out and talked to me while I waited. Will return to this dealership. More

Great customer service Great service helpful and courteous. The loaner car was clean and the options were explained...my car was ready when promised and it was washed Great service helpful and courteous. The loaner car was clean and the options were explained...my car was ready when promised and it was washed More

Could not ask for better service Polite and Cheerful staff. Clean facility. They are informative on what is going on with your vehical and update you along the way. They routinely Polite and Cheerful staff. Clean facility. They are informative on what is going on with your vehical and update you along the way. They routinely check on everyone waiting to make sure they do not need anything. I had my 20 month old there waiting as well and had multiple staff members offer help loading and unloading the car. This is the type of facility that will literally carry your things to your car for you. More

Good experience Overall good experience Josh was polite as were shuttle drivers. Work was done and car cleaned up a little bit. Dealership is always clean and comfor Overall good experience Josh was polite as were shuttle drivers. Work was done and car cleaned up a little bit. Dealership is always clean and comfortable. I have always received good service from Mercedes Benz More

Nathan Thompson = AMAZING I was never expecting to buy at all, Range Rover at a Mercedes dealer who would’ve known right!? Well i fell in love at first sight, couldn’t get it o I was never expecting to buy at all, Range Rover at a Mercedes dealer who would’ve known right!? Well i fell in love at first sight, couldn’t get it out of my head, Nathan went above and beyond even when I left with a “I’ll think about it, answer” he didn’t give up on me, they made the car to fit Mine and my fiancé’s Financials. The whole staff stayed til the deal was done. Everyone was super kind. Nathan was great and I have been recommending him to everyone! Next time ima get a Mercedes lol 😂 I can see how Nathan is with people, people love when you act as if you’ve known them or you want to help them, he succeeds as a salesman and cares even after your purchase, that is how you keep business. I love that! Thank you NATHAN!!! More

Great service Ashley was very helpful. I called ahead of my appointment and spoke to Ashley. I told her I was on a tight timeline and needed everything ready that I Ashley was very helpful. I called ahead of my appointment and spoke to Ashley. I told her I was on a tight timeline and needed everything ready that I couldn’t wait around on a car. I was in a hurry and she had loaner car waiting on me! Great service all the way around. More

Service was good just wish they had the fact we had an extended warranty in the system so it could have been credited before we had to ask for it to be cover was good just wish they had the fact we had an extended warranty in the system so it could have been credited before we had to ask for it to be covered More

Window issue with car The service center resolved the issue I had with my driver side window that would not let up. I received a loaner vehicle during the time my vehicle The service center resolved the issue I had with my driver side window that would not let up. I received a loaner vehicle during the time my vehicle was not available and I appreciated having a vehicle to run errands and go to work. My service agent, Josh, was very pleasant and accommodating. More

Main ten was issue Problem was fixed Service was done in reasonable time since the part had to be ordered. . Will use service dept again. Thanks to Steven and Jeff fo Problem was fixed Service was done in reasonable time since the part had to be ordered. . Will use service dept again. Thanks to Steven and Jeff for fixing my issue More