Mercedes-Benz of Little Rock
Little Rock, AR
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983 Reviews of Mercedes-Benz of Little Rock
5. Your customer service of returning calls to customers is awful. Your advisor doesn't stick to their word of doing what they say gonna do. It's awful. I've been in the Benz family for many years and is awful. Your advisor doesn't stick to their word of doing what they say gonna do. It's awful. I've been in the Benz family for many years and I would never buy a vehicle from there or refer anyone to Little Rock. More
This is the Mercedes quality dealership of Mercedes! Kym and Bob are priceless. I literally teared up with happiness driving away with my top down in my 2005 500SL. Kym and Bob are priceless. I literally teared up with happiness driving away with my top down in my 2005 500SL. More
The sales personnel were very helpful and made for a very pleasant experience. I would highly recommend this dealership to my friends and family. pleasant experience. I would highly recommend this dealership to my friends and family. More
I purchased a slightly used Lexus ES350 F-Sport with only 3800 miles. I made a preliminary deal over the phone and flew from Atlanta, GA to get the car. The salesperson “DJ” was ready & waiting, totally prep 3800 miles. I made a preliminary deal over the phone and flew from Atlanta, GA to get the car. The salesperson “DJ” was ready & waiting, totally prepared. The internet price had dropped some after we talked on the phone & they honored that deal, no problems. This was the smoothest car deal I’ve ever had, no high pressure sales of any kind. The finance guys, Gerald & Adam were most courteous & helpful. Thank you to all you guys! More
Very professional staff. All personnel were friendly. I don’t have a high-end late model Mercedes yet I was treated equally well. All personnel were friendly. I don’t have a high-end late model Mercedes yet I was treated equally well. More
My experience with the service department has been bad. I consider them dishonest in their repairs they made on my GLC300.They will do you right if you do all inspections and oil changes with them, but if I consider them dishonest in their repairs they made on my GLC300.They will do you right if you do all inspections and oil changes with them, but if you don't then they apparently don't like or are indifferent to you. My owners manual is missing out of my glove box. I think they took it and gave it to Mcspin who is in this series of reviews who was needing a manual. More