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Mercedes-Benz of Little Rock

Little Rock, AR

4.9
983 Reviews

8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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983 Reviews of Mercedes-Benz of Little Rock

August 30, 2024

Was handled on time, quickly, and good job. Did there best to accommodate a late pickup. More

by Wcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
August 28, 2024

Kim kept us to date on all what was involved with getting our 450 gls fixed from texting and phone calls to us She is a awesome person Thanks More

by Randy.bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
August 12, 2024

5. Your customer service of returning calls to customers is awful. Your advisor doesn't stick to their word of doing what they say gonna do. It's awful. I've been in the Benz family for many years and More

by Mdjackson1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Blair
August 09, 2024

This is the Mercedes quality dealership of Mercedes! Kym and Bob are priceless. I literally teared up with happiness driving away with my top down in my 2005 500SL. More

by KenD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
August 07, 2024

Team did an awesome job. . Under promised and over delivered. will be back in the future More

by John.webster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair, Kym Phillips
August 05, 2024

Very please, work done as promised, no problems fast and complete service as expected today More

by canwetalktomorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
August 04, 2024

The sales personnel were very helpful and made for a very pleasant experience. I would highly recommend this dealership to my friends and family. More

by rkshooks13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer and I forgot the ladies name. , Carey Gavito
July 28, 2024

I purchased a slightly used Lexus ES350 F-Sport with only 3800 miles. I made a preliminary deal over the phone and flew from Atlanta, GA to get the car. The salesperson “DJ” was ready & waiting, totally prep More

by Jack_Sta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales - Darnarius Jackson (DJ), Finance- Gerald & Adam
July 27, 2024

Very professional staff. All personnel were friendly. I don’t have a high-end late model Mercedes yet I was treated equally well. More

by CClae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - Service advisor
July 26, 2024

My experience with the service department has been bad. I consider them dishonest in their repairs they made on my GLC300.They will do you right if you do all inspections and oil changes with them, but if More

by dmccool8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Jones,service manager, Kym Phillips
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