Mercedes-Benz of Little Rock

Most unorganized service department I’ve been to. The employees are rude, inconsiderate, and do not care at all. If i could get my car serviced anywhere else I would but this is the only Mercedes lot The employees are rude, inconsiderate, and do not care at all. If i could get my car serviced anywhere else I would but this is the only Mercedes lot in Central Arkansas. It’s one problem after the next with them. More

Great customer service from Allen Blair as always. Answered all my questions and explained what services were rendered and fiat. Answered all my questions and explained what services were rendered and fiat. More

Super Service. This is my fourth car with Riverside Motors. Paul has been my Sales Representative for three of my cars. Super Sales Rep. Allen has been my service c This is my fourth car with Riverside Motors. Paul has been my Sales Representative for three of my cars. Super Sales Rep. Allen has been my service contact person every time I carried my cars in for service. Excellent Person to work with. More

Great service and great people. BJ is a top performer and easy to work with. BJ is a top performer and easy to work with. More

Courteous,professional & friendly. Answered all my questions & still take my calls with a helpful attitude. Answered all my questions & still take my calls with a helpful attitude. More

As a business owner I know the importance of handling things well when things don't go perfectly. Your entire sales team and service department handle the issues that arouse during my purchase with a cli things well when things don't go perfectly. Your entire sales team and service department handle the issues that arouse during my purchase with a client first attitude and did everything they could to facilitate a great experience. Personally it was even more than I expected and a strong example of the quality that comes with the purchase of a Mercedes. John Kelly More

I just want to say I'm disgusted with how i was treated I can't believe that Mercedes Benz has people that work for them with such a great name Rockefeller myself and my office will stay away from this guy B can't believe that Mercedes Benz has people that work for them with such a great name Rockefeller myself and my office will stay away from this guy Brady Purifoy he has such a bad way of speaking to humans its unreal very disrespectful, it comes across Racist and very uncomfortable. My Patel family has purchased many automobiles in Arkansas but we will not purchase from this place long as this guy works for this company. I'm disappointed and can't believe the response this guy was giving us very mean person don't see how this Mercedes facility allows this person to work there. They have to know he is mean or maybe they don't care or there mean and disrespectful as well. We will spread the word not to do business here. Mercedes Benz stands for Luxury and he (Brady Purifoy) is not. The way my wife felt words can't express. We went on the website to make sure it was the same guy too look at his picture and yes its him. I also seen some familiar people that's been working there for a very long time. Take Care! More

Great place to buy but the most unorganized service department ever!!! Manager refused to speak about it. department ever!!! Manager refused to speak about it. More

I never go to this dealership. I recently have an appointment to purchase a car and when I reach the dealership they told me the car is not available. I confirm the dealership before leaving the home appointment to purchase a car and when I reach the dealership they told me the car is not available. I confirm the dealership before leaving the home because I have to drive 2 hours to the location. The car was available at the dealership but the sales representative told me it's not available and show me and my family attitude and walk off. After taking to manager the car was available. So basically this dealership is trying to play with the customer and have one of the worst sales representatives. More

Our 2016 Sprinter motorhome was subject to the Mercedes diesel emission recall. It is a 3 1/2 hour drive for us to go to Bentonville and previous air bag recalls had not been very positive experiences. And diesel emission recall. It is a 3 1/2 hour drive for us to go to Bentonville and previous air bag recalls had not been very positive experiences. And there are stories on the internet that this recall is taking over two weeks. But we were fortunate. Service Manager Patrick took care of all the details of the recall and got everything accomplished in just three days. And the motor home drives as great as always and fuel economy remains 15-16 mpg. More