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Mercedes-Benz of Little Rock

Little Rock, AR

Overview
Employees
Reviews
Vehicles
4.9
1,275 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,275 reviews

May 15, 2026

I called the dealership at 5:30, got a message they would call me back the next day, dealership hours are until 6:00 pm. Car went into the dealership with no check engine light on, came out with the check e More

by halogen30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Collins, name on invoice
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May 16, 2026 -

Mercedes-Benz of Little Rock responded

Halogen30, we sincerely apologize for the inconvenience you experienced with our service. Your feedback about the check engine light and the diagnostics charge is important to us, and we would appreciate the opportunity to address your concerns directly. Please reach out to us at (501) 666-9457 on Monday and ask to speak to the service manager; we are committed to providing you with the reliable support you deserve. Thank you, and we look forward to hearing from you.

May 13, 2026

While the 2023 GLC 300 (Purchased from Mercedes of Memphis because of issues trading my 2020 at this location) catastrophe has NOT been resolved- I would like to mention the 3 previous vehicles purcha More

by Shakeyllasallen
Recommend Dealer
Yes
Employees Worked With
Patti Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Mercedes-Benz of Little Rock responded

Hello Shakeylla, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2026 -

Shakeyllasallen responded

Correction: Brent is the service manager

May 10, 2026

Keen did and outstanding job. She was very professional and knowledgeable. The other I came in contact with were also professional and helpful. Overall a great experience. More

by DAVID1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saif Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leen Abu Elhaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Mercedes-Benz of Little Rock responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2026

Wonderful person and a wonderful salesman. He assisted me in finding rhe perfect car. Thank you More

by antoinettehodges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026 -

Mercedes-Benz of Little Rock responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2026

Chris did a great job getting me scheduled right in. The big B5 inspection was done quicker than I anticipated and our GLS450 runs smoother than ever! Thanks! More

by MUGIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lawhon
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May 04, 2026 -

Mercedes-Benz of Little Rock responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2026

Welcoming, professional, respectful team interactions. I showed up with a nail in my tire, and I was in and out without a long wait. More

by ROB14RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb in the service department.
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May 01, 2026 -

Mercedes-Benz of Little Rock responded

Thank you so much for your kind words. We're absolutely thrilled to hear we provided you with such outstanding, customer-centric service that made you feel like the only customer. Your feedback truly means the world to us, and we can't wait to welcome you back to MBoLR soon!

May 01, 2026

Professional and fixed my problem. Damon was professional and friendly. Cleaned the car following. Good job More

by PJORDAN98761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
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May 01, 2026 -

Mercedes-Benz of Little Rock responded

Thank you so much for your kind words. We're absolutely thrilled to hear we provided you with such outstanding, customer-centric service that made you feel like the only customer. Your feedback truly means the world to us, and we can't wait to welcome you back to MBoLR soon!

April 30, 2026

Damon always takes great care of my car. I would never take it anywhere else for service. The service department is the reason I will buy another Mercedes when it is time to replace this car More

by AESNYDER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon in service
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Apr 30, 2026 -

Mercedes-Benz of Little Rock responded

Thank you so much for your kind words. We're absolutely thrilled to hear we provided you with such outstanding, customer-centric service that made you feel like the only customer. Your feedback truly means the world to us, and we can't wait to welcome you back to MBoLR soon!

April 30, 2026

Great service from Ros, Damon, and Tariq. Every time I’ve used the service department, 20 plus years, I’ve received excellent service. More

by lggd.5674
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarik Boughamrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosalyn Delph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Helton
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Apr 30, 2026 -

Mercedes-Benz of Little Rock responded

Thank you so much for your kind words. We're absolutely thrilled to hear we provided you with such outstanding, customer-centric service that made you feel like the only customer. Your feedback truly means the world to us, and we can't wait to welcome you back to MBoLR soon!

April 28, 2026

The service went smooth and everyone was very helpful. Oil change tire rotation and fixed the AC. All good! More

by TY.OLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Chris and service manager.
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Apr 28, 2026 -

Mercedes-Benz of Little Rock responded

Thank you so much for your kind words, Ty! We're absolutely thrilled to hear we provided you with such outstanding, customer-centric service that made you feel like the only customer. Your feedback truly means the world to us, and we can't wait to welcome you back to MBoLR soon!

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