Mercedes-Benz of Lehigh Valley - Service Center

Great experience, as usual. Customer service representatives were open and honest about a repair that wasn't required. The turnaround time was great. Customer service representatives were open and honest about a repair that wasn't required. The turnaround time was great. More

Juan is a great asset to Mercedes! Very professional, answered all of our questions. Contacted us during our service and upon completion. Very professional, answered all of our questions. Contacted us during our service and upon completion. More

Always excellent service and always courteous. Rick Spanitz is the best service professional. Have had Mercedes vehicles since 1989 and have always dealt with this dealership. Rick was my service Rick Spanitz is the best service professional. Have had Mercedes vehicles since 1989 and have always dealt with this dealership. Rick was my service writer for many of those years More

Juan in the service department was very helpful and was good at keeping me informed of the status of my car good at keeping me informed of the status of my car More

Friendly and professional staff! Services are always on time. Spare parts are also mostly available, so the wait times are usually low. Good service overall. Services are always on time. Spare parts are also mostly available, so the wait times are usually low. Good service overall. More

Mercedes of Lehigh valley does a great job . .Juan is a great service representative of the dealership .Ease of appointment s and general ,helpfulness ..Mechanics updated you on service Wonderfu .Juan is a great service representative of the dealership .Ease of appointment s and general ,helpfulness ..Mechanics updated you on service Wonderful place More

High-quality, great facility, and friendly service. I also like their cappuccino, what a great coffee machine! I also like their cappuccino, what a great coffee machine! More

Rick Spanitz and the team Kevin & Eric who set up my appointment and serviced my 400E sedan were all business. Rick & Kevin got together with me on the service and what to look forward to when I bring m appointment and serviced my 400E sedan were all business. Rick & Kevin got together with me on the service and what to look forward to when I bring my car in for inspection in August. Well satisfied with the professional these gentleman have extended to me. More

I came in for an inspection and was greeted by an advisor who was friendly and professional. He answered all my questions. Waiting area was exceptional. I recommend this dealership. who was friendly and professional. He answered all my questions. Waiting area was exceptional. I recommend this dealership. More

Prompt and professional support and service. I had two tires blown up after driving through a pothole at night. Towed the car there and left my keys around 11 pm. At 8:00 am I got a service text I had two tires blown up after driving through a pothole at night. Towed the car there and left my keys around 11 pm. At 8:00 am I got a service text indicating that my car was already been looked after. More