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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
328 Reviews

328 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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July 15, 2024

The service people are amazing. They took my car in for service and provided a loaner for me. They provided an estimate before doing the work. When I got my car back it looked like More

by virginia.voros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience, Virginia! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided excellent service and made the process smooth for you. We appreciate your kind words and look forward to serving you again!

July 14, 2024

My experience with LV Mercedes was very good, I will definitely be taking my vehicle back for future services. All parties were very attentive to my concerns. Thank you! More

by TriciaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Collins
Jul 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience! We're glad to hear our team at Mercedes-Benz of Lehigh Valley was attentive to your concerns. We look forward to assisting you with future services!

July 13, 2024

Rick and the team did a fantastic job of taking care of my car as always. They are very professional and thorough and the dealership is always a pleasure to visit More

by JohnGarciaNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
Jul 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Rick and the team provided you with excellent service at Mercedes-Benz of Lehigh Valley. Thanks for your kind words!

July 13, 2024

Juan Martinez, Is always a great rep to work with. He’s patient & professional to his craft. Lehigh Valley I will always continue doing business with you guys. The service 100% top notch. Thank you Je More

by Maine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Jul 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the fantastic feedback! We're delighted to hear that Juan provided top-notch service and professionalism at Mercedes-Benz of Lehigh Valley. We look forward to continuing our business with you!

June 30, 2024

Friendly, clean, as always they did a good job. Very nice waiting room, good service. More

by moreno.mayra99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
Jul 01, 2024 -

Mercedes-Benz of Lehigh Valley responded

Mayra, thank you for taking the time to review Mercedes-Benz of Lehigh Valley!

June 27, 2024

Thanks a lot for the entire Mercedes team, and thanks Jonathan great help and cooperation and how set up the entire situation , you keep Mercedes number one in the world wide, I will keep driving Merc More

by Nicolask01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kordwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Jun 27, 2024 -

Mercedes-Benz of Lehigh Valley responded

Nicolas, we're delighted to hear that Jonathan and the team at Mercedes-Benz of Lehigh Valley provided such excellent service. Thanks for your loyalty and kind words! Enjoy driving your Mercedes!

June 26, 2024

Not sure if my last survey timed out Top Notch, service is 2nd to none. Won't go anywhere else. Folks like Johnathan Sell In service, really make the difference ! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Mercedes-Benz of Lehigh Valley responded

Tony, we're delighted to hear that Johnathan and the team at Mercedes-Benz of Lehigh Valley provided top-notch service! Thanks for your loyalty and kind words.

June 23, 2024

Juan is the consummate professional! He is knowledgeable, customer service focused, professional and HONEST! Big reason why I am a Mercedes “loyalist” More

by Cos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Jun 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Juan's professionalism and dedication have made such a positive impact on your experience at Mercedes-Benz of Lehigh Valley. Thanks for being a loyal customer!

June 22, 2024

Excellent. Fast service. All were polite and helpful. Called in AM for bulb change. Changed that morning ! More

by patrice.defazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're glad to hear our team at Mercedes-Benz of Lehigh Valley provided fast and helpful service. We appreciate your support!

June 21, 2024

Was helped by Juan. Total efficiency. Always kept us up to date on the progress. Thanks Juan More

by sdrtile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 21, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're thrilled Juan has hit the mark with attentive communication! Thank you for being a Mercedes-Benz of Lehigh Valley customer.

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