Mercedes-Benz of Lehigh Valley - Service Center

Perfection from the time I called to the time my car was fixed. John is very professional and extremely knowledgeable. I don’t think anything else could be done better. In my opinion absolute perfection fixed. John is very professional and extremely knowledgeable. I don’t think anything else could be done better. In my opinion absolute perfection on every level. When I come John listened what I had to say and after that he explained any of my concerns with knowledge,understanding and professionalism. After that conversation I was confident that I’m leaving my car at the right place. Later that morning he called me with an update which only confirmed how much he cares. Thank You so much!!!! Mercedes Benz of Lehigh Valley is by far number one dealership and I’m happy I found them. John and the team worked on my car are by far five stars team. I will recommend Mercedes Benz of Lehigh Valley to everyone and I will tell them what great job has been done to my car and the way I was treated. Thank You again!!!! More

very helpful and pretty quick. Rick communicated well with us. Free tow to Mercedes was helpful. Rick communicated well with us. Free tow to Mercedes was helpful. More

Provided good service and kept me updated on their progress, valet/rental service was outstanding progress, valet/rental service was outstanding More

When I called that the engine light turned on in my car, I was given an appointment for the very next day! Ray listened to my concerns , all of which were taken care of In two days. I was not charged for I was given an appointment for the very next day! Ray listened to my concerns , all of which were taken care of In two days. I was not charged for any issues that were under warranty. I couldn’t be happier with the service. More

We've been with MBOLV for years and have always received consistently great service. Thank - you Richard Spanitz consistently great service. Thank - you Richard Spanitz More

This dealership, especially Rick Spanitz, goes above and beyond to please this customer.. They are most accommodating. beyond to please this customer.. They are most accommodating. More

The dealership was very responsive to my needs. I could not be happier with the personnel I could not be happier with the personnel More

Richard Spanitz and his team continue to provide the quality I expect from Mercedes! Communication, helpful suggestions, thoroughness and all accomplished in a timely fashion - excellent. Dealer service quality I expect from Mercedes! Communication, helpful suggestions, thoroughness and all accomplished in a timely fashion - excellent. Dealer service is costly but with this level of service I wouldn’t think of going anywhere else. I’m one satisfied customer! More

Great service, great people. Everyone efficient and know their jobs. Would never take our car anywhere else. Everyone efficient and know their jobs. Would never take our car anywhere else. More

Efficient, friendly, and helpful. Everything is explained clearly. Waiting area feels like a premium airline lounge with all the amenities Everything is explained clearly. Waiting area feels like a premium airline lounge with all the amenities More