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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
343 Reviews
Call Service Center (610) 967-0788

343 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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November 02, 2024

It was a wonderful experience. The staff was very nice and they provided us with a loaner car. More

by Speedchick2103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
Report | Print
Nov 04, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thanks so much! We look forward to your next visit to Mercedes-Benz of Lehigh Valley!

October 22, 2024

Overall very good service. We are happy with the outcome. Will recommend dealership to others. More

by None
Recommend Dealer
Yes
Employees Worked With
Rick
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Oct 22, 2024 -

Mercedes-Benz of Lehigh Valley responded

Your recommendation means a lot to us! Thank you for choosing Mercedes-Benz of Lehigh Valley.

October 17, 2024

Always have stellar service and great communication. Richard keeps us updated every step of the way. More

by Snoqunmxz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Oct 18, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Richard and the team at Mercedes-Benz of Lehigh Valley provided you with stellar service and communication. Thank you for sharing your experience!

October 16, 2024

Team was professional and exceeded my expectations. The service was super fast! and efficient. I was in by 7:15 am and the service was completed around 10:30 am. More

by E.vanessa.tarr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kordwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan from service department. Thanks for taking the time and explain every step
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Oct 17, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley exceeded your expectations with fast and efficient service. Thank you for sharing your experience, and we look forward to serving you in the future!

October 11, 2024

We were pleased with the timely manner and professionalism by the entire staff. Cleanliness was impeccable. More

by asprosjames
Recommend Dealer
Yes
Employees Worked With
Raylin happened to very knowledgeable and professional
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Oct 11, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley impressed you with their professionalism and attention to cleanliness. We appreciate your feedback!

October 11, 2024

As always, I had an exceptional experience with Jonathan Sell at Mercedes Benz of Lehigh Valley. His outstanding service and expertise made the process seamless and enjoyable. He also provided me with a nic More

by mbfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
Report | Print
Oct 14, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with Jonathan and the team at Mercedes-Benz of Lehigh Valley! We're delighted to know that his service and expertise made everything seamless for you. Enjoy driving, and we look forward to serving you again in the future!

October 10, 2024

The overall service process was completed in a timely manner with communications throughout the process. The customer waiting area was clean and comfortable. More

by Cbbpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Spanitz
Report | Print
Oct 10, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with us at Mercedes-Benz of Lehigh Valley! We're pleased to hear that our service process and waiting area met your expectations. We look forward to serving you again in the future!

October 03, 2024

Very helpful and professional. Raye is a wonderful service/ sales person. Couldn’t be nicer. More

by plantgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raye
Report | Print
Oct 04, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thanks so much for leaving Raye and Mercedes-Benz of Lehigh Valley a five-star review! We will be sure to pass your kind words along. Have a great day!

October 03, 2024

This visit was 100% better than the last one I had. Things went much smoother and I felt that they listened to what I had to say this time. More

by tekabo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 04, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're glad to hear that your recent visit was a significant improvement at Mercedes-Benz of Lehigh Valley. Listening and ensuring smooth experiences are top priorities for us, so it's great to know we met those expectations this time around!

September 23, 2024

Excellent service. Rich did a great job getting my car taken care of after the incident at the wash rack. I’ll keep coming back. More

by brockwaygeoffrey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Sep 23, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience! We're glad to hear Rich provided excellent service at Mercedes-Benz of Lehigh Valley. We look forward to seeing you again!

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