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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.7
304 Reviews

304 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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June 30, 2024

Friendly, clean, as always they did a good job. Very nice waiting room, good service. More

by moreno.mayra99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
Jul 01, 2024 -

Mercedes-Benz of Lehigh Valley responded

Mayra, thank you for taking the time to review Mercedes-Benz of Lehigh Valley!

June 27, 2024

Thanks a lot for the entire Mercedes team, and thanks Jonathan great help and cooperation and how set up the entire situation , you keep Mercedes number one in the world wide, I will keep driving Merc More

by Nicolask01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kordwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Jun 27, 2024 -

Mercedes-Benz of Lehigh Valley responded

Nicolas, we're delighted to hear that Jonathan and the team at Mercedes-Benz of Lehigh Valley provided such excellent service. Thanks for your loyalty and kind words! Enjoy driving your Mercedes!

June 26, 2024

Not sure if my last survey timed out Top Notch, service is 2nd to none. Won't go anywhere else. Folks like Johnathan Sell In service, really make the difference ! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Mercedes-Benz of Lehigh Valley responded

Tony, we're delighted to hear that Johnathan and the team at Mercedes-Benz of Lehigh Valley provided top-notch service! Thanks for your loyalty and kind words.

June 23, 2024

Juan is the consummate professional! He is knowledgeable, customer service focused, professional and HONEST! Big reason why I am a Mercedes “loyalist” More

by Cos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Jun 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Juan's professionalism and dedication have made such a positive impact on your experience at Mercedes-Benz of Lehigh Valley. Thanks for being a loyal customer!

June 22, 2024

Excellent. Fast service. All were polite and helpful. Called in AM for bulb change. Changed that morning ! More

by patrice.defazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're glad to hear our team at Mercedes-Benz of Lehigh Valley provided fast and helpful service. We appreciate your support!

June 21, 2024

Was helped by Juan. Total efficiency. Always kept us up to date on the progress. Thanks Juan More

by sdrtile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 21, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're thrilled Juan has hit the mark with attentive communication! Thank you for being a Mercedes-Benz of Lehigh Valley customer.

June 15, 2024

Everyone is so friendly and seems to care about me and my car. Beth is amazing and the waiting room is like a resort. More

by Barbara scicchitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth wolcott
Jun 17, 2024 -

Mercedes-Benz of Lehigh Valley responded

Barbara, we're delighted to hear that Beth and the team at Mercedes-Benz of Lehigh Valley made your visit enjoyable. Thanks for sharing such positive feedback!

June 03, 2024

Great personalized service, willing to go above and beyond. They address all issues you may have More

by kristi.lutes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin Vargas
Jun 03, 2024 -

Mercedes-Benz of Lehigh Valley responded

Kristi, this is the kind of feedback we work hard for at Mercedes-Benz of Lehigh Valley! Thank you for the stellar review.

May 31, 2024

Fast, service with good communication. The price was shown at the beginning so no surprises. More

by Mevlut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 31, 2024 -

Mercedes-Benz of Lehigh Valley responded

Mevlut, thank you for the great review. We look forward to seeing you again at Mercedes-Benz of Lehigh Valley!

May 29, 2024

Paul and Jonathan were awesome in finding a solution to a problem I encountered. The customer service could not have been better from the dealership. I am very grateful to experience their expertise and ef More

by DeeDee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana
May 30, 2024 -

Mercedes-Benz of Lehigh Valley responded

DeeDee, we're delighted to hear that Paul and Jonathan provided top-notch service at Mercedes-Benz of Lehigh Valley. Thanks for sharing your positive experience!

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