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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
343 Reviews

343 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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May 07, 2021

Friendly and efficient service. The staff is helpful, professional, and knowledgeable. The waiting lounge is clean, spacious and comfortable. Overall, the service makes you feel like you are the most imp More

by Rswinc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James lewis
May 06, 2021

I had a great experience at my local dealership. Kind, professional and provided a clear explanation of the work done. My drivers were great. All the employees seemed happy to be there. More

by Ac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan. My service guy was great. Highly recommend.
April 29, 2021

Giving this dealer a 0 star rating. Totally unprofessional and extremely uneducated in key making process.. won’t be back here. After leaving this place I inquired with another MB dealer statin More

by ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Kordwitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peg Hamilton
April 24, 2021

They are very flexible for emergency service. I’m never disappointed. They are very safety oriented. They want the car to be safe for me. More

by karenrobaok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Mercedes service writer. Spanitz)
April 08, 2021

Service was spot on. Got me in and out without a problem and it was a last min. Appointment. They gave my car a once over after the service was preformed to let me know what I could expect would be needed More

by vvoros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Millet. Service Dept
March 29, 2021

Terrific people who make it “enjoyable” to be there. Expensive servicing, but it’s a Mercedes. Shouldn’t complain, buy a Chevy or Kia, where costs are pretty much the same More

by richardbergstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kordwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Great service as always !!! Been working with this dealership for over 40 years and have always had consistent quality and friendly service....sorta like going to "Friends" where everybody knows your More

by ronrogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kordwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Spanitz
March 07, 2021

The Vinart Dealerships/Mercedes Benz of the Lehigh Valley, gets it when it comes to service. Not only do they do a great job when they service your car, they do it with such grace and style. Great jo More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Weaver
March 06, 2021

The service department was very accommodating. Juan was very professional and knowledgeable. Shuttle driver was was both friendly and courteous. A very pleasant experience over all. More

by Maryellen, Nesquehoning PA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
March 02, 2021

any guestion I have is answered,,that’s nice ...when I have repairs done it feels good to just drive away with no come backs.....like that More

by biker47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rick
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