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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
328 Reviews

328 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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November 03, 2021

Outstanding service and service advisor Jonathan Sell was excellent and very accommodating. Highly recommend this excellent dealership! More

by Toominator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
October 29, 2021

Everyone was courteous and made me feel welcomed. The work was done correctly and the car was returned to me in like new condition. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard spanitz
October 26, 2021

Attentive and respectful while also being informative. Thank you all for the assistance and care. More

by maurjakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Sell
October 19, 2021

Polite, efficient, organized, reasonable in cost. Prior experience with Keenan was a NIGHTMARE. This was a pleasure More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
October 12, 2021

Worked with Juan in service department who was a consummate professional. Juan was courteous and very professional. Service at LV Mercedes Benz is always excellent. KW Kennedy More

by keithawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan service department
September 28, 2021

Always competent and accommodating. It’s a pleasure to work with Rick, my cars are in great hands with him! More

by caneub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, MB Service
August 25, 2021

The facility is beautiful, the personal are knowledgeable and friendly and service is performed in a timely manner More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Very good service safty is #1 priority problem was found and fixed 1 inch Krack on my rim thank you Ryszard More

by Ryszard bonczek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
August 14, 2021

Did more than I expected but need a call to explain what they did More

by ctomlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick. Service
August 12, 2021

Well take care of my issues and very friendly staff, price was not bad as lots of people think (at least on this dealer) well take care of me provide a vehicle and pick me up at my house. More

by Franklin535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby naggy
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