Mercedes-Benz of Lehigh Valley - Service Center

Everyone was courteous and made me feel welcomed. The work was done correctly and the car was returned to me in like new condition. work was done correctly and the car was returned to me in like new condition. More

Attentive and respectful while also being informative. Thank you all for the assistance and care. Thank you all for the assistance and care. More

Polite, efficient, organized, reasonable in cost. Prior experience with Keenan was a NIGHTMARE. This was a pleasure experience with Keenan was a NIGHTMARE. This was a pleasure More

Worked with Juan in service department who was a consummate professional. Juan was courteous and very professional. Service at LV Mercedes Benz is always excellent. KW Kennedy consummate professional. Juan was courteous and very professional. Service at LV Mercedes Benz is always excellent. KW Kennedy More

Always competent and accommodating. It’s a pleasure to work with Rick, my cars are in great hands with him! work with Rick, my cars are in great hands with him! More

The facility is beautiful, the personal are knowledgeable and friendly and service is performed in a timely manner and friendly and service is performed in a timely manner More

Very good service safty is #1 priority problem was found and fixed 1 inch Krack on my rim thank you Ryszard and fixed 1 inch Krack on my rim thank you Ryszard More

Did more than I expected but need a call to explain what they did they did More

Well take care of my issues and very friendly staff, price was not bad as lots of people think (at least on this dealer) well take care of me provide a vehicle and pick me up at my house. price was not bad as lots of people think (at least on this dealer) well take care of me provide a vehicle and pick me up at my house. More

First visit was in-scheduled and simply asked for message regarding parking brake to be looked and whether the car was safe to drive . No one was able to look at it so we left about 35 minutes later . Either regarding parking brake to be looked and whether the car was safe to drive . No one was able to look at it so we left about 35 minutes later . Either understaffed or dis-regard . Senior Service Advisor ( John ) was rude. Second time with appointment took two days to diagnose . No loaner cars available . More