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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
318 Reviews

318 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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December 20, 2022

Everyone at the Mercedes of the Lehigh valley are courteous and kind. From the minute you enter the dealership someone is making sure your needs are met!! I also know that my car is in great and sa More

by scott.gradwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
December 19, 2022

Service was fast, reliable and quality. Juan Martinez was an exceptional service representative. Never any issues when I visit More

by antboog77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
November 30, 2022

The best service in PA and every team member provides excellent customer service. Join the Mercedes Benz family!! More

by rtayl422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Great service, will service again. Valet service was prompt and courteous. No complaints. That is all. More

by jae_kim
Recommend Dealer
Yes
Employees Worked With
Service
October 08, 2022

We have been dealing with Mercedes Benz of the Lehigh Valley for the past 7 years and so far have purchased 3 Mercedes’ Benz vehicles. We since moved to South Carolina and yet still continue to come ba More

by boxtopjmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
October 04, 2022

Great service team and knowledgeable friendly staff that is responsive. Will definitely come back to this dealership. More

by RJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Beck
October 02, 2022

They went above and beyond to work around my schedule. They picked up the car, serviced it and returned it without issues. The best thing was that they are very pleasant, on the phone and in person. I rec More

by Mercedes Benz Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick service department
September 29, 2022

Always a pleasurable experience when dropping and picking up my vehicle at this dealer. Everyone was very helpful in every aspe. More

by Luis Espaillat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
September 18, 2022

No up sale and a great and honest service rep. Everybody was helpful and willing to help. More

by Helipig100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service rep
September 17, 2022

Overall, I had a great experience (as always). However, on my last visit (oil change) the cup holder where I keep quarters was wiped clean. It only had about $2.00-$2.50 in it but I was disappoint More

by Rebecca82204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez 5 Stars
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