Mercedes-Benz of Lehigh Valley - Service Center

I’m gonna try to explain it to you the best way I can they glued something back to my car unbelievable they glued something back to my car unbelievable More

Best service call! Rick and Kevin gave personal attention and excellent technical explanation of issues. Helpful attentive and helped me understand the issue completely Rick and Kevin gave personal attention and excellent technical explanation of issues. Helpful attentive and helped me understand the issue completely. After the service the car was staged for pick up. Nice touch! I appreciate the personal touches! More

This time it looks as if they did not do the free inspection to let you know of any potential upcoming problems. The last time I hada detailed list work the car needed. They just check n/a in most b inspection to let you know of any potential upcoming problems. The last time I hada detailed list work the car needed. They just check n/a in most boxes and seemed to only have inspected the tire treads. In addition the loaner car was tiny. I mentioned it but was not offered a larger vehicle. They were working on my truck so why give me a tiny vehicle? More

This dealership is proficient, professional, and easy to work with. The same could be said for our service advisor Jonathan. A+ work with. The same could be said for our service advisor Jonathan. A+ More

Great service from Rick and the entire staff. Always attentive to our needs and vehicle maintenance requirements. Always attentive to our needs and vehicle maintenance requirements. More

Excellent service. Rick jerp me updated on my progress. Recommended other services that was needed for my vehicle. Rick jerp me updated on my progress. Recommended other services that was needed for my vehicle. More

The Lehigh valley Mercedes employees are always very nice and helpful to us. They always present a very professional and knowledgeable experience there. and helpful to us. They always present a very professional and knowledgeable experience there. More

Jonathan has been wonderful from the moment I drive in or call for service! He is always friendly and keeps me updated throughout the service! The entire service department is extremely helpful and friendl call for service! He is always friendly and keeps me updated throughout the service! The entire service department is extremely helpful and friendly. More

Bring my work van there every 7500 miles. Almost always deal with Juan Martinez. He very good at communicating what the vehicle needs and keeps me updated through the whole process. Keep up t Almost always deal with Juan Martinez. He very good at communicating what the vehicle needs and keeps me updated through the whole process. Keep up the great work. More

Fast and excellent service. I was surprised when I called to make an appointment for my car and Juan was able to accommodate me the next day. Also, I appreciate that he took th I was surprised when I called to make an appointment for my car and Juan was able to accommodate me the next day. Also, I appreciate that he took the time to answer all my questions. Very pleased with the service. More