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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
343 Reviews
Call Service Center (610) 967-0788

343 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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March 08, 2025

Ellis performed a 10/10 job. He had my car repaired within an hour of showing up. Would come back More

by PGH_MBFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis
Report | Print
February 26, 2025

Rick Spanitz and the service department were excellent in the service provided. They were prompt, accommodating, informative and pleasant! More

by debralwagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Feb 26, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Rick and the service team at Mercedes-Benz of Lehigh Valley provided you with excellent care. Thank you for sharing your positive experience!

February 26, 2025

Service Department is always efficient and Richard is the best. Have bought automobiles there since 1998 and never had a problem with sales or service personnel. More

by Kem
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz, Service
Report | Print
Feb 26, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for your loyalty to Mercedes-Benz of Lehigh Valley since 1998! We're delighted to hear that Richard and our service department have consistently met your expectations. We look forward to continuing this great relationship!

February 25, 2025

Very efficient and timely . Ellis was a great help and the whole process was excellent More

by Nov_rpt2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis and James
Report | Print
Feb 25, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thanks for the kind words for Ellis and the Mercedes-Benz of Lehigh Valley team. See you next time!

February 19, 2025

Juan and the staff at Lehigh valley Mercedes were wonderful. Very accommodating, they listened very well to my concerns and did a great job correcting my problem. Highly recommend using them for all More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony or salesman and Juan Martinez our service advisor
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Feb 19, 2025 -

Mercedes-Benz of Lehigh Valley responded

Steve, thank you for recommending Mercedes-Benz of Lehigh Valley! We're glad to hear Juan and the team provided such accommodating service. We appreciate your support!

February 05, 2025

Very knowledgeable, accommodating and understanding. Quick and thorough. Courteous and friendly. Top notch. Highly recommend. More

by hbh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
Report | Print
Feb 05, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided a top-notch experience. We appreciate your recommendation and look forward to serving you again in the future!

February 03, 2025

Service was excellent. Jonathan is knowledgeable and friendly. We will definitely use him as our service advisor again! More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Feb 04, 2025 -

Mercedes-Benz of Lehigh Valley responded

Heather, we're delighted to hear that Jonathan provided excellent service at Mercedes-Benz of Lehigh Valley. Thank you for your kind words and we look forward to assisting you again in the future!

January 27, 2025

Great service. Easy to work with. Explain the work to be done. Good coffee in the waiting room. Thank you. More

by Bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quan
Report | Print
Jan 27, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided great service and made your visit enjoyable. Enjoy the coffee next time you're in!

January 24, 2025

I have worked with Jonathan since the service started. He is the best and helps with everything he can. He always finds times to accommodate our schedules. More

by Cstark05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
Report | Print
Jan 27, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with Jonathan and the team at Mercedes-Benz of Lehigh Valley! We're delighted to hear that he has been accommodating and helpful throughout your service visits. We appreciate your support!

January 24, 2025

Very welcoming staff, friendly and courteous employees throughout the dealership,nice,clean facility. Johnathan was a pleasure to work with,kept me updated through the process......Mercedes-Benz....nothin More

by mbtrc2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Report | Print
Jan 27, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with us! We're delighted to hear that Johnathan and the team at Mercedes-Benz of Lehigh Valley provided such a welcoming atmosphere. Enjoy your time with the best in class!

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