Mercedes-Benz of Lehigh Valley - Service Center

Ellis was very informative, helpful and considerate during the whole experience. He also engages in good conversation...you'll know he's listening from beginning to end. I have no complaints! I never h during the whole experience. He also engages in good conversation...you'll know he's listening from beginning to end. I have no complaints! I never have negative experiences with Mercedes. I'm all in for life! More

Great customer service from Ellis! Very thorough, and personable. He is the best service representative I have ever dealt with at your dealership! Very thorough, and personable. He is the best service representative I have ever dealt with at your dealership! More

Vehicle was serviced with last minute appointment prior to a trip. Completed on time despite the addition of other requested services. to a trip. Completed on time despite the addition of other requested services. More

Great attention and very detailed service. The MB Rep. was very helpful and extremely nice just like all staff members. The MB Rep. was very helpful and extremely nice just like all staff members. More

Scheduling was supper easy and the service staff was outstanding! I highly recommend Mercedes Benz services to everyone! outstanding! I highly recommend Mercedes Benz services to everyone! More

Great group of people, always accommodate our needs. Prompt service department, on top of their game Prompt service department, on top of their game More

We have been customers of Mercedes of Lehigh Valley for Years. Juan Martinez has been my Service Associate many times. He went the Extra mile to explain, very patiently, the heating, fan & Sun Roof. I r Years. Juan Martinez has been my Service Associate many times. He went the Extra mile to explain, very patiently, the heating, fan & Sun Roof. I read the User Manuel, but Juan’s Demo answered every question. Thank You Juan. More

Great job as always Never a problem. Kind friendly helpful as I have a walker Kind friendly helpful as I have a walker More

Service was on time, prompt. I had state inspection only but even car wash was offered. Waiting area was spacious, clean . Courteous staffs. Overall happy! I had state inspection only but even car wash was offered. Waiting area was spacious, clean . Courteous staffs. Overall happy! More