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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
319 Reviews
Call Service Center (610) 967-0788

319 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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November 21, 2024

Rick has been my service person for 25 years he is the ultimate professional he makes all the difference for me! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick S
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Nov 21, 2024 -

Mercedes-Benz of Lehigh Valley responded

Steve, it's fantastic to hear that Rick has been providing exceptional service for so long at Mercedes-Benz of Lehigh Valley! We truly appreciate your loyalty and kind words.

November 17, 2024

Richard always communicates in a timely manner and always delivers my car on time as promised More

by ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard At service department
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Nov 18, 2024 -

Mercedes-Benz of Lehigh Valley responded

Ernie, it's great to hear that Richard continues to provide excellent service. Thanks for being a loyal Mercedes-Benz of Lehigh Valley customer!

November 15, 2024

I was very impressed with the communication. From loaner service to Juan everything was smooth More

by CPK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan marinez
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Nov 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

We are glad to hear that Juan and our Mercedes-Benz of Lehigh Valley team provided excellent communication. Thanks for your review!

November 15, 2024

OUTSTANDING! ! Steve and his crew went above and beyond! Despite the age of my vehicle, he/they resolved my issue without major expense or loss to me. More

by pavlickrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE
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Nov 18, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Steve and the team at Mercedes-Benz of Lehigh Valley provided outstanding service for your vehicle. Thank you for sharing your experience with us!

November 09, 2024

Very great customer service. Scheduling online was easy and convenient. Jonathan is always great to work with, he goes over everything with me and listens to any concerns I may h More

by jpastor92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan S
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Nov 11, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Jonathan provided you with excellent service at Mercedes-Benz of Lehigh Valley! Thanks for sharing your experience, and we're here whenever you need us.

November 07, 2024

Quick fast and easy. Ray was very communicative, and understood my request the first time. More

by Ron Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
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Nov 07, 2024 -

Mercedes-Benz of Lehigh Valley responded

We are so happy that Ray and our Mercedes-Benz of Lehigh Valley team earned your five stars. Thanks, Ron!

November 02, 2024

It was a wonderful experience. The staff was very nice and they provided us with a loaner car. More

by Speedchick2103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
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Nov 04, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thanks so much! We look forward to your next visit to Mercedes-Benz of Lehigh Valley!

October 22, 2024

Overall very good service. We are happy with the outcome. Will recommend dealership to others. More

by None
Recommend Dealer
Yes
Employees Worked With
Rick
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Oct 22, 2024 -

Mercedes-Benz of Lehigh Valley responded

Your recommendation means a lot to us! Thank you for choosing Mercedes-Benz of Lehigh Valley.

October 17, 2024

Always have stellar service and great communication. Richard keeps us updated every step of the way. More

by Snoqunmxz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Oct 18, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Richard and the team at Mercedes-Benz of Lehigh Valley provided you with stellar service and communication. Thank you for sharing your experience!

October 16, 2024

Team was professional and exceeded my expectations. The service was super fast! and efficient. I was in by 7:15 am and the service was completed around 10:30 am. More

by E.vanessa.tarr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kordwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan from service department. Thanks for taking the time and explain every step
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Oct 17, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley exceeded your expectations with fast and efficient service. Thank you for sharing your experience, and we look forward to serving you in the future!

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