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Mercedes-Benz of Lehigh Valley
Allentown, PA
442 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 442 reviews
April 08, 2021
Service was spot on. Got me in and out without a problem and it was a last min. Appointment. They gave my car a once over after the service was preformed to let me know what I could expect would be needed and it was a last min. Appointment. They gave my car a once over after the service was preformed to let me know what I could expect would be needed in the near future. My car was returned to me cleaned and ready to go. Excellent customer service. More
by vvoros
March 29, 2021
Terrific people who make it “enjoyable” to be there. Expensive servicing, but it’s a Mercedes. Shouldn’t complain, buy a Chevy or Kia, where costs are pretty much the same Expensive servicing, but it’s a Mercedes. Shouldn’t complain, buy a Chevy or Kia, where costs are pretty much the same More
by richardbergstein
March 27, 2021
Great service as always !!! Been working with this dealership for over 40 years and have always had consistent quality and friendly service....sorta like going to "Friends" where everybody knows your dealership for over 40 years and have always had consistent quality and friendly service....sorta like going to "Friends" where everybody knows your name.... More
by ronrogo
March 09, 2021
It was a pleasure and the sales representative Liz Kramer was the Best Very professional and polite . Thanks very much I would recommend Mercedes-Benz in Allentown PA to anyone. was the Best Very professional and polite . Thanks very much I would recommend Mercedes-Benz in Allentown PA to anyone. More
by Jannie
March 07, 2021
The Vinart Dealerships/Mercedes Benz of the Lehigh Valley, gets it when it comes to service. Not only do they do a great job when they service your car, they do it with such grace and style. Great jo Valley, gets it when it comes to service. Not only do they do a great job when they service your car, they do it with such grace and style. Great job as always. More
by Robert
Employees Worked With
Rex Weaver
March 06, 2021
The service department was very accommodating. Juan was very professional and knowledgeable. Shuttle driver was was both friendly and courteous. A very pleasant experience over all. very professional and knowledgeable. Shuttle driver was was both friendly and courteous. A very pleasant experience over all. More
by Maryellen, Nesquehoning PA
Employees Worked With
Juan
February 25, 2021
Not all employees wore masks. Some pulled them up as customers approached and others just continued to keep them completely off. Customers in waiting room did not have masks on. customers approached and others just continued to keep them completely off. Customers in waiting room did not have masks on. More
by sunflowr148
Employees Worked With
Unsure - was not told employees name
February 24, 2021
I had an issue with a wiper blade arm that was not covered under the factory warranty. Lehigh Valley Mercedes fixed the wiper blade arm with no charge. I would recommend them for a vehicle purchase an covered under the factory warranty. Lehigh Valley Mercedes fixed the wiper blade arm with no charge. I would recommend them for a vehicle purchase and service More
by JPV
Employees Worked With
Adrian
