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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.8
413 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 413 reviews

October 08, 2022

We have been dealing with Mercedes Benz of the Lehigh Valley for the past 7 years and so far have purchased 3 Mercedes’ Benz vehicles. We since moved to South Carolina and yet still continue to come ba More

by boxtopjmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
October 04, 2022

Great service team and knowledgeable friendly staff that is responsive. Will definitely come back to this dealership. More

by RJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Beck
October 02, 2022

They went above and beyond to work around my schedule. They picked up the car, serviced it and returned it without issues. The best thing was that they are very pleasant, on the phone and in person. I rec More

by Mercedes Benz Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick service department
September 29, 2022

Always a pleasurable experience when dropping and picking up my vehicle at this dealer. Everyone was very helpful in every aspe. More

by Luis Espaillat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
September 18, 2022

No up sale and a great and honest service rep. Everybody was helpful and willing to help. More

by Helipig100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service rep
September 17, 2022

Overall, I had a great experience (as always). However, on my last visit (oil change) the cup holder where I keep quarters was wiped clean. It only had about $2.00-$2.50 in it but I was disappoint More

by Rebecca82204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez 5 Stars
September 09, 2022

My dealership for the last 3 Mercedes that I have purchased and working on the 4th. Donato, Jake and Mr. Wright(CEO) are all great. Beautiful dealership and great service ( Rick is my guy)! More

by scperkins2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donato Ciampitello/Rick Spanitz
September 04, 2022

Excellent everything from phone calling to valet service that I love!! Juan is great and car all clean from inside to outside! More

by kathieklein45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
August 28, 2022

Very quick check in process. The service manager was very courteous. The loaner car service was very quick as well. The entire staff was very polite. More

by Msgtodilip
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan martinez
August 28, 2022

This dealership provided seamless, excellent service for my vehicle with loaner vehicle ready for me More

by jrwssp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept. Rick
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