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Mercedes-Benz of Lehigh Valley
Allentown, PA
431 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 431 reviews
January 30, 2023
Service was great, and timely. Call center was not helpful and did not answer my questions. Call center was not helpful and did not answer my questions. More
by Lessmiss
Employees Worked With
January 29, 2023
Very good Service Dept with knowledgeable techs. Work done correctly & timely. Rick, Service Writer, listens & is responsive. Still have some non Service concerns to resolve. Work done correctly & timely. Rick, Service Writer, listens & is responsive. Still have some non Service concerns to resolve. More
by Driver
January 21, 2023
Service team and in particular Juan were extremely helpful, efficient and accommodating. I had a tire damage the night before because of a nasty pothole and they managed to get me in without an appoin helpful, efficient and accommodating. I had a tire damage the night before because of a nasty pothole and they managed to get me in without an appointment and when it seemed it would take more days to get the tires, they provided me with a loaner. More
by Yaser
Employees Worked With
Juan
January 19, 2023
Andi Wright runs the best Mercedes Dealership! He should be very proud of his entire staff. Juan Martinez in the service department is outstanding He goes above and beyond for his clients. He should be very proud of his entire staff. Juan Martinez in the service department is outstanding He goes above and beyond for his clients. More
by Medic2618
Employees Worked With
January 19, 2023
The whole dealership is professional and honest! Rick Spantz is trustworthy and keeps you informed every step of the way! Highly recommend!!! Rick Spantz is trustworthy and keeps you informed every step of the way! Highly recommend!!! More
by scott.gradwell
Employees Worked With
Rick Spantz
January 18, 2023
Service was scheduled quickly, completed on-time and under the estimate given. Staff were friendly and knowledgeable. Car returned freshly washed and hoovered. under the estimate given. Staff were friendly and knowledgeable. Car returned freshly washed and hoovered. More
by Bill90405
Employees Worked With
Jon Sell
January 15, 2023
Reps were courteous and professional. I recieved very quick responses to my questions and detailed information about my services and inquiries. All around a very nice and smooth experi I recieved very quick responses to my questions and detailed information about my services and inquiries. All around a very nice and smooth experience. More
by NTMORAN
Employees Worked With
Juan Martinez
