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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
414 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 414 reviews

March 10, 2023

Service was fast and professional. Will definitely be back again. I will also refer others. More

by Frables
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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March 09, 2023

Expected a car wash after inconvenience of driving 1 hour for a safety recall inspection More

by Chris
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Beck - 5 stars
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Mar 10, 2023 -

Mercedes-Benz of Lehigh Valley responded

Chris, Thank you for your review. I believe Beth reached out to you today and offered a valet of your vehicle to come back for the car wash. You explained you'd be coming in later in the year and we'd be happy to take care of it then. Apologies that it wasn't done this time and we hope to see you again soon to make that up to you. Thank you for your business, as always.

March 09, 2023

This dealership is very pleasant an treat you with kindness an the customer service is very outstanding. Thank you More

by My Benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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March 08, 2023

Top cars, top dealership, top salesman. What more can I say. Thank you, Stephen for making the process simple and pleasant. More

by Stephanie
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
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March 04, 2023

Excellent customer service! Very knowledgeable and informative!! The location was clean and the atmosphere was pleasant. More

by Lavorn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard S
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February 26, 2023

Above excellent derive from Liz and Ray. Buying process was smooth and hassle free. Very satisfied customer. More

by kharma1955
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon
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February 22, 2023

Professional, respwctful kept me informed , all staff kind respectful ,extremely clean and quiet waiting room More

by Kim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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February 17, 2023

My brakes were squeeze and I was told this happens to all GLC 300 2021 More

by Monica Price
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
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February 17, 2023

I’ve been to several Mercedes dealerships but the Lehigh Valley facility is by far the best. Staff is friendly and professional, and the faculty is immaculate. The customer lounge is comfortable and has ref More

by Doreen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick and Ray
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February 11, 2023

Could not have been more friendly or helpful. The service advisor did everything he could to make the repair process fast and efficient. More

by Pkandianis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Service
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