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Mercedes-Benz of Lehigh Valley
Allentown, PA
346 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 346 reviews
November 30, 2022
The best service in PA and every team member provides excellent customer service. Join the Mercedes Benz family!! excellent customer service. Join the Mercedes Benz family!! More
by rtayl422
Employees Worked With
Helpful October 23, 2022
Whoever worked on my vehicle pulled off the paint from a portion of the middle of my steering wheel. The low button for for volume was pulled off. Couldn’t have happened due to the recall because the issue portion of the middle of my steering wheel. The low button for for volume was pulled off. Couldn’t have happened due to the recall because the issue was not inside my car. Furthermore, my vehicle sounds horrible. The engine is super loud and it now runs rough. More
by Bstaubitz1974
Employees Worked With
I am not familiar with any of these people
October 08, 2022
We have been dealing with Mercedes Benz of the Lehigh Valley for the past 7 years and so far have purchased 3 Mercedes’ Benz vehicles. We since moved to South Carolina and yet still continue to come ba Valley for the past 7 years and so far have purchased 3 Mercedes’ Benz vehicles. We since moved to South Carolina and yet still continue to come back to MBLV for service. Great people and the new facility is fabulous. Great WOW factor. Thank you More
by boxtopjmh
October 02, 2022
They went above and beyond to work around my schedule. They picked up the car, serviced it and returned it without issues. The best thing was that they are very pleasant, on the phone and in person. I rec They picked up the car, serviced it and returned it without issues. The best thing was that they are very pleasant, on the phone and in person. I recommend this dealership. Love my Mercedes Benz. More
by Mercedes Benz Gal
Employees Worked With
Rick service department
September 17, 2022
Overall, I had a great experience (as always). However, on my last visit (oil change) the cup holder where I keep quarters was wiped clean. It only had about $2.00-$2.50 in it but I was disappoint However, on my last visit (oil change) the cup holder where I keep quarters was wiped clean. It only had about $2.00-$2.50 in it but I was disappointed that someone had the xxxxx (excuse my language) to swipe them. I did call the shop and notify them immediately just in case they had anyone else raise similar concerns when a common employee was working. More
by Rebecca82204
Employees Worked With
Juan Martinez 5 Stars
September 09, 2022
My dealership for the last 3 Mercedes that I have purchased and working on the 4th. Donato, Jake and Mr. Wright(CEO) are all great. Beautiful dealership and great service ( Rick is my guy)! purchased and working on the 4th. Donato, Jake and Mr. Wright(CEO) are all great. Beautiful dealership and great service ( Rick is my guy)! More
by scperkins2006
