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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.8
414 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 414 reviews

July 21, 2023

Very nice lounge area. People are very nice and courteous. Just took a little to long More

by Mkdefrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for your positive feedback about our comfortable lounge area and friendly staff. We appreciate the support and apologize for the extended wait time. We will be sure to discuss this with our team to improve for the future and we hope to see you again down the road. -- The Mercedes-Benz of Lehigh Valley Team

July 19, 2023

Service was great and performed as promised and done on time. Thanks Juan for coordinating everything and making our experience so positive! More

by Panang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 19, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the great review! We're glad to hear that our team, including Juan, provided you with excellent service and made your experience positive. We appreciate your support and hope to see you again at Mercedes-Benz of Lehigh Valley!

July 19, 2023

Always top notch service and professionalism! They always make sure you understand what needs to be done and why. They do it right! More

by Detrickk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Jul 19, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Lehigh Valley has provided top-notch service and professionalism. If you ever need anything in the future, don't hesitate to reach out. Have a great day!

July 18, 2023

Good people. Professional atmosphere. Modern facility. Convenient location. What a customer would expect from a MB dealership/service center. More

by dreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 18, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're glad to hear that your experience at Mercedes-Benz of Lehigh Valley met your expectations. If there's anything else we can do for you, please let us know. Have a great day!

July 18, 2023

Great service and very accommodating by providing a loaner as a well as timely updates on progress of my service More

by jc
Recommend Dealer
Yes
Employees Worked With
Dave Thomas
Jul 18, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the great review. We're glad to hear that our team here at Mercedes-Benz of Lehigh Valley provided excellent service and made sure you were taken care of with a loaner car and timely updates. We appreciate your business, and we hope to see you again in the future! Drive safely!

July 17, 2023

I had a wonderful experience purchasing my vehicle! Nicholas Martin was my sales person and he was very knowledgeable and informative! More

by bellachance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Martin
Jul 18, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so glad to hear that you had a wonderful experience at Mercedes-Benz of Lehigh Valley! Thank you for choosing us and for your kind words about Nicholas. We appreciate your business and hope you enjoy your new vehicle!

July 16, 2023

Service was fast, they did not have a loaner but Jonathan was able to provide a shuttle service for me. And they checked for other issues that I have to bring the car in again to fix, which I will do because More

by Rocher .khonde14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan sell
Jul 17, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the great review and feedback! We're glad that Jonathan could assist with arranging a shuttle service for you. We appreciate your business and look forward to helping you in the future at Mercedes-Benz of Lehigh Valley. Have a wonderful day!

July 16, 2023

efficient and friendly service. great lounge area. reasonable price points. always offer to arrange transportation home. customer and employee retention More

by bullockcjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service
Jul 17, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you so much for reviewing Mercedes-Benz of Lehigh Valley! We truly appreciate this feedback!

July 12, 2023

Impressed with customer care and state of the art technical facility.. knowledgeable service representative. Pleased More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon beck
Jul 13, 2023 -

Mercedes-Benz of Lehigh Valley responded

Fran, thank you for your kind words! We're delighted to hear that you were impressed with our customer care and state-of-the-art facility. It's always a pleasure to provide knowledgeable service. Thank you for choosing Mercedes-Benz of Lehigh Valley!

July 11, 2023

Juan is a great professional and is great in relations and details. Thank you Juan. More

by aaishiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 11, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the review! We appreciate your business and hope to see you again at Mercedes-Benz of Lehigh Valley. Safe travels!

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