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Mercedes-Benz of Lehigh Valley
Allentown, PA
414 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 414 reviews
August 07, 2023
When I call for an appointment Rick Spanitz Service Advisor call me back as soon as he can. Sets me up with a car because I have a 45 minute drive which helps me out if my car needs special attention . Advisor call me back as soon as he can. Sets me up with a car because I have a 45 minute drive which helps me out if my car needs special attention . Also I must add Technician Kevin (12080) takes the time to let Rick know if anything in the near future may need to be looked at. The professionalism of these two gentleman are too be recognized!!! More
by mjsniscak12
Employees Worked With
Rick Spanitz and Technician Kevin (12080)
August 04, 2023
Very courteous and friendly staff, explain things well both before and after the service appointment. Easy loaner program. both before and after the service appointment. Easy loaner program. More
by StephinLehighValley
Employees Worked With
August 03, 2023
Great service. Scheduling the appointment was easy, and they had availability right away. They finished all work that day. I loved the car wash after the service. Scheduling the appointment was easy, and they had availability right away. They finished all work that day. I loved the car wash after the service. More
by DavidRussell
Employees Worked With
August 02, 2023
Overall a very solid sales experience. Good communication from Edwin Perez and ease of trading existing vehicle was great. The finance process was transparent as well. Thank you. Good communication from Edwin Perez and ease of trading existing vehicle was great. The finance process was transparent as well. Thank you. More
by AT M5
Employees Worked With
Edwin Perez
August 02, 2023
My service expert at the Mercedes dealership was Juan, was absolutely wonderful, he was so nice to me on the phone, calling and explaining what was required every step of the way. Then I had a rental to was absolutely wonderful, he was so nice to me on the phone, calling and explaining what was required every step of the way. Then I had a rental to return, he had me drop it off and even coordinated pick up from the rental company so I would not be late for work! Juan is truly a professional and gentleman anyone working with him can see that he truly loves what he does! Christine More
by christine prantow
Employees Worked With
Juan
July 30, 2023
Excellent job performed at the Lehigh Valley Mercedes benz. Joe in the service department was extremely helpful during the entire process. My camper runs like a dream. I would highly recommend Joe and benz. Joe in the service department was extremely helpful during the entire process. My camper runs like a dream. I would highly recommend Joe and his team. More
by berkie50
Employees Worked With
Joe in the service department
