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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
381 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 381 reviews

July 18, 2023

Great service and very accommodating by providing a loaner as a well as timely updates on progress of my service More

by jc
Recommend Dealer
Yes
Employees Worked With
Dave Thomas
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Jul 18, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the great review. We're glad to hear that our team here at Mercedes-Benz of Lehigh Valley provided excellent service and made sure you were taken care of with a loaner car and timely updates. We appreciate your business, and we hope to see you again in the future! Drive safely!

July 18, 2023

Good people. Professional atmosphere. Modern facility. Convenient location. What a customer would expect from a MB dealership/service center. More

by dreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 18, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're glad to hear that your experience at Mercedes-Benz of Lehigh Valley met your expectations. If there's anything else we can do for you, please let us know. Have a great day!

July 17, 2023

I had a wonderful experience purchasing my vehicle! Nicholas Martin was my sales person and he was very knowledgeable and informative! More

by bellachance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Martin
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Jul 18, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so glad to hear that you had a wonderful experience at Mercedes-Benz of Lehigh Valley! Thank you for choosing us and for your kind words about Nicholas. We appreciate your business and hope you enjoy your new vehicle!

July 16, 2023

efficient and friendly service. great lounge area. reasonable price points. always offer to arrange transportation home. customer and employee retention More

by bullockcjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service
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Jul 17, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you so much for reviewing Mercedes-Benz of Lehigh Valley! We truly appreciate this feedback!

July 16, 2023

Service was fast, they did not have a loaner but Jonathan was able to provide a shuttle service for me. And they checked for other issues that I have to bring the car in again to fix, which I will do because More

by Rocher .khonde14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan sell
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Jul 17, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the great review and feedback! We're glad that Jonathan could assist with arranging a shuttle service for you. We appreciate your business and look forward to helping you in the future at Mercedes-Benz of Lehigh Valley. Have a wonderful day!

July 12, 2023

Impressed with customer care and state of the art technical facility.. knowledgeable service representative. Pleased More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon beck
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Jul 13, 2023 -

Mercedes-Benz of Lehigh Valley responded

Fran, thank you for your kind words! We're delighted to hear that you were impressed with our customer care and state-of-the-art facility. It's always a pleasure to provide knowledgeable service. Thank you for choosing Mercedes-Benz of Lehigh Valley!

July 11, 2023

Very pleasant professional and courageous staff. They go above and beyond their duties to make sure you get the vehicle you want and at the very competitive price. This is my fourth Benz at the same More

by mukund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the great review! We're so glad to hear that our staff at Mercedes-Benz of Lehigh Valley provided you with a pleasant and professional experience. We appreciate your loyalty as a repeat customer, and we look forward to serving you again in the future. Have a wonderful day, and congrats on your fourth Mercedes-Benz!

July 11, 2023

Juan is a great professional and is great in relations and details. Thank you Juan. More

by aaishiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 11, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the review! We appreciate your business and hope to see you again at Mercedes-Benz of Lehigh Valley. Safe travels!

July 08, 2023

Very customer oriented. Everyone is very friendly and accommodating. I trust this dealership. I would definitely recommend them. More

by SMB0408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Beck
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Jul 10, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive review! We're glad to hear that our team at Mercedes-Benz of Lehigh Valley provided you with excellent customer service. Your recommendation means a lot to us. Have a great day!

July 08, 2023

This is my third experience with MB Lehigh Valley and all 3 have been outstanding . The techs do excellent work. Rick Spanitz keeps me informed and always answers all of my questions and provides top notch g More

by JohnGarciaNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
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Jul 10, 2023 -

Mercedes-Benz of Lehigh Valley responded

John, thank you for choosing Mercedes-Benz of Lehigh Valley! We're delighted to hear that Rick and our team provided outstanding service during all three of your visits. We appreciate your kind words and look forward to seeing you again down the road!

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