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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
432 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 432 reviews

November 17, 2023

Very accommodating. Never a bad experience. Always treated well and service is exceptional. Would highly recommend dealership and service center More

by Themullens4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 20, 2023 -

Mercedes-Benz of Lehigh Valley responded

We appreciate your kind words and recommendation! Our team at Mercedes-Benz of Lehigh Valley always strives to provide exceptional service. We're glad you've had positive experiences with us, thank you for sharing!

November 15, 2023

Stephen helped me from beginning to end of the experience. He not only was accommodating and easy to work with, he went the extra mile and delivered my car to me at my home in NJ! More

by Megan Toselli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Colaiezzi
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Nov 15, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thanks for taking the time to share your experience with Stephen, Megan. We love to hear he went above and beyond for you from afar. Enjoy the new ride!

November 14, 2023

I have dealt with this dealership for 18 years and my wife has dealt with this dealership since 1998, having, in total, purchased 5 new cars. Neither of us have ever been disappointed with the quality More

by Kem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're honored to have had your trust for so many years at Mercedes-Benz of Lehigh Valley! It's great to know you've been satisfied with both our vehicles and service department. Here's to many more successful years together!

Nov 14, 2023 -

Kem responded

Pleased to have been able to credit your dealership with a very positive review.

November 14, 2023

Failed a few times at a few dealers to buy a 2021 E 63 Wagon, was about to fail at this dealer until James Lewis began responding, drove across the country from NW Indiana to make it happen. More

by MSHEA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lewis
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Nov 14, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so glad to know that James was able to assist you in your purchase at Mercedes-Benz of Lehigh Valley. It's great hearing about customers who go the extra mile (literally!) for their dream car. Enjoy your 2021 Mercedes-Benz E63 AMG Wagon!

November 11, 2023

Joe Cardell is attentive, explained the needed service descriptions well on a level that was easily understood. My extra requests were "no problem". All much appreciated. More

by T. Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cardell
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Nov 13, 2023 -

Mercedes-Benz of Lehigh Valley responded

It's great to know that Joe was able to provide you with the excellent service we strive for at Mercedes-Benz of Lehigh Valley! We appreciate your feedback and look forward to assisting you again in the future.

November 11, 2023

Richard of the service department was incredibly helpful. He provided lots of information that was very clear and detailed. More

by eastport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard (aka Rick)
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Nov 13, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that Richard from our service department was able to provide you with detailed and clear information. Thanks for the positive feedback, we appreciate it here at Mercedes-Benz of Lehigh Valley!

November 09, 2023

Rick Spanitz is a real pro. I’ve been dealing with him for many years and he never disappoints. Exceptional service!!! More

by billkuplen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Thomas
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Nov 09, 2023 -

Mercedes-Benz of Lehigh Valley responded

Bill, we're so glad to know that Rick continues to provide exceptional service for you at Mercedes-Benz of Lehigh Valley. Thank you for your loyalty and for the positive review! We look forward to our continued relationship!

November 03, 2023

Explained and reviewed all the maintenance required and explained the bill clearly . Kept me updated. More

by Classic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 03, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you found our explanations helpful and clear at Mercedes-Benz of Lehigh Valley. Keeping customers updated is a top priority for us, so we appreciate your feedback!

November 02, 2023

Compared all competitive 4-door quality sedans. M-B is the best for my needs and desires. Mike has always been great to work with (I asked for Mike as we have successfully dealt with him in the p More

by woodley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kordwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Mercedes-Benz of Lehigh Valley responded

Hi Woodley - We're delighted to know that you found the perfect sedan for your needs and desires with us at Mercedes-Benz of Lehigh Valley. It's great to see Mike was able to assist in making this a successful experience! Enjoy your new car, we appreciate the kind words about our dealership and team.

November 02, 2023

Polite, Professional, Personally Involved. Information provided in writing and explained clearly. M-B returned quickly & riding great! Thank You Mercedes-Benz of Lehigh Valley..🙏🏻 More

by iqgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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Nov 02, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know you had a positive experience with us at Mercedes-Benz of Lehigh Valley. We always aim for clear communication and quick service! Safe travels and thank you for the review!

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