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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.8
381 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 381 reviews

August 22, 2023

Love the car! !!Comfortable and roomy. Very nice associates to deal with..no pressure. Definitely would recommend to anyone looking for a new car. More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Martin
Aug 22, 2023 -

Mercedes-Benz of Lehigh Valley responded

Wendy, we're so glad to know you love your new car and had a great experience with our team at Mercedes-Benz of Lehigh Valley. Thanks for recommending us, enjoy the new ride!

August 22, 2023

Lehigh Mercedes-Benz is the best Mercedes dealer I have ever been too and it's not even close. Lehigh Mercedes-Benz service and sales are on another level compared to other Mercedes dealerships as well as More

by mtam2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Martin (Sales)
Aug 22, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're over the moon to know that you had such a positive experience with Joe, Nick, and our finance team here at Mercedes-Benz of Lehigh Valley. It's wonderful to see your recommendation - we aim for superior service every time! Thanks so much for sharing this review!

August 17, 2023

Great to do business with, always upfront on pricing and very friendly. I would highly recommend this dealer. More

by tas306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kordwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Swavely
Aug 17, 2023 -

Mercedes-Benz of Lehigh Valley responded

We appreciate your recommendation and positive feedback! It's great to know you found our pricing transparent and the team friendly at Mercedes-Benz of Lehigh Valley. Thanks for choosing us!

August 16, 2023

Jonathan was great but the PRICE! to inspect and do emissions on my vehicle witch I only drove 294 miles in the last year is absolutely outrageous! I keep all my receipts from previou More

by Lar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Aug 18, 2023 -

Mercedes-Benz of Lehigh Valley responded

I appreciate your honest feedback and am sorry to learn about the concerns you've raised. We understand how important it is for our customers to feel confident in the services they receive, including clear communication on all work performed. I'd like to discuss this further with you so we can address any misunderstandings or issues directly - please reach out at your earliest convenience. Thank you, Rex Weaver - Service Director - (610) 967-0827.

August 15, 2023

Very professional staff but also funny and kind just overall great experience to visit this dealership More

by Konradbzura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Beck
Aug 15, 2023 -

Mercedes-Benz of Lehigh Valley responded

Konradbzura, we're delighted to know you had a great experience with our team at Mercedes-Benz of Lehigh Valley. Thanks for the positive feedback!

August 09, 2023

This is a great local dealership with a wonderful and helpful staff, especially John Eckert who has helped us with numerous vehicles over the past several years. More

by erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eckert
Aug 09, 2023 -

Mercedes-Benz of Lehigh Valley responded

Erica, we're delighted to know that John and our team at Mercedes-Benz of Lehigh Valley have consistently provided you with great service. Thank you for your continued support!

August 08, 2023

Very polite and professional, knowledgeable and was very quick with my service that I needed More

by Lpintande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Mercedes-Benz of Lehigh Valley responded

We are grateful to have you as a Mercedes-Benz of Lehigh Valley customer. Thank you for sharing your kind regards for our service team.

August 07, 2023

When I call for an appointment Rick Spanitz Service Advisor call me back as soon as he can. Sets me up with a car because I have a 45 minute drive which helps me out if my car needs special attention . More

by mjsniscak12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz and Technician Kevin (12080)
Aug 08, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so pleased to know that Rick and Kevin have been able to provide you with such great service at Mercedes-Benz of Lehigh Valley. We will be sure to pass on the kind words to them. Safe travels, and we hope to see you again down the road!

August 06, 2023

Nice place , Juan excellent person whit costumer services , professional , good aptitude and explained all answers. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 07, 2023 -

Mercedes-Benz of Lehigh Valley responded

Roy, we're glad to know that Juan provided you with excellent customer service at Mercedes-Benz of Lehigh Valley. Thanks for your feedback!

August 04, 2023

Very courteous and friendly staff, explain things well both before and after the service appointment. Easy loaner program. More

by StephinLehighValley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you found our staff courteous and friendly at Mercedes-Benz of Lehigh Valley. We strive for clear communication before, during, and after service appointments. Thanks for mentioning our easy loaner program too!

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