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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
432 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 432 reviews

December 07, 2023

Everyone at the Lehigh Valley Mercedes Benz’s are good. From Edwin who helped me with the new car and Beth who is great. They make sure you are happy and got everything you wanted. More

by movaliajatin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Perez
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Dec 07, 2023 -

Mercedes-Benz of Lehigh Valley responded

Jatin, we're delighted to know that Edwin and Beth provided you with a great experience at Mercedes-Benz of Lehigh Valley. Thanks for your kind words! Enjoy your new car!

December 05, 2023

The experience was great and Joe Cardell always comes through for me when issues come up. More

by Chris M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cardell
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Dec 05, 2023 -

Mercedes-Benz of Lehigh Valley responded

It was our pleasure to complete your vehicle's service! Joe and the Mercedes-Benz of Lehigh Valley team thank you for your business and wish you safe travels down the road!

December 05, 2023

I’m a new resident of Pa, and the experience I had with Lehigh Valley Mercedes was outstanding. And it would be a pleasure to do business with Richard and Mercedes again. More

by daveyo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Dec 05, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know that your experience with Richard and our team at Mercedes-Benz of Lehigh Valley was outstanding. We look forward to assisting you again in the future!

December 05, 2023

This past year due to my husband’s unexpected medical emergency we had to purchase out Mercedes-Benz instead of leasing part of our deal was purchasing an extended warranty it’s our first experience My More

by mmarreola53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 06, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for providing your feedback and review. It's great that we could assist with purchasing an extended warranty for your Mercedes-Benz, but I apologize if our service fell short by not washing your car after replacing the tire. We will be sure to discuss this with our team to ensure this does not get overlooked in the future. If there is anything else we can do for you please don't hesitate to reach out. Thank you, Rex Weaver - Service Director - (610) 967-0827

December 03, 2023

The car was ready when I requested with all the work completed. I have been a customer for many years. More

by darana1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Dec 04, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so glad to know that you've been with us for years and continue to be satisfied with our service at Mercedes-Benz of Lehigh Valley. Thanks for being a loyal customer, we appreciate your support!

December 02, 2023

I was well satisfied with everything and everything went very good the car was clean delivered on time and it was a pleasant experience More

by Sonnysmith49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Mercedes-Benz of Lehigh Valley responded

Sonny, we're delighted to know you had a pleasant experience with us at Mercedes-Benz of Lehigh Valley. Thanks for sharing your satisfaction about the cleanliness and timely delivery of your car!

November 29, 2023

My advisor is very friendly and knowledgeable the facility is very Clean and comfortable when you have to wait for your car More

by realbitche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan martinese
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Nov 29, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you had a positive experience with our advisor and found the facility at Mercedes-Benz of Lehigh Valley clean and comfortable. We appreciate your feedback!

November 23, 2023

Professional, efficient, knowledgeable, helpful, and friendly staff who work well with customers and perform Mercedes-Benz quality work using OEM parts at reasonable cost. Clean and comfortable faciliti More

by ekenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
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Nov 25, 2023 -

Mercedes-Benz of Lehigh Valley responded

Ekenne - We appreciate your kind words about our team and facilities at Mercedes-Benz of Lehigh Valley! It's great to know that you found the service professional, efficient, and reasonably priced. We're here for any future needs you might have - thanks again!

November 23, 2023

Great people. Great service great people Unbelievably high prices. Ten eleven twelve thirteen fourteen fifteen More

by crosslandgene88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan martinez
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Nov 26, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you appreciated our service and team at Mercedes-Benz of Lehigh Valley. We understand your concerns about pricing, we strive for competitive rates while maintaining the high-quality experience expected from us. Thank you for sharing!

November 22, 2023

Good experience. Enjoyed my time there. Rick kept me informed through the process and attended to my needs in my schedule. 👍 More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
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Nov 22, 2023 -

Mercedes-Benz of Lehigh Valley responded

Taylor, we're glad to know you had a good experience with Rick at Mercedes-Benz of Lehigh Valley. We always aim to keep our customers informed and accommodate their schedules. Thanks for the thumbs up!

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