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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.8
434 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 434 reviews

January 12, 2024

Great service from Rick and the entire staff. Always attentive to our needs and vehicle maintenance requirements. More

by Bob Wisocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 12, 2024 -

Mercedes-Benz of Lehigh Valley responded

Bob, it's fantastic to know that Rick and our team at Mercedes-Benz of Lehigh Valley were able to provide you with great service. We're always here for your vehicle needs!

January 09, 2024

Excellent service. Rick jerp me updated on my progress. Recommended other services that was needed for my vehicle. More

by dickertmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 09, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you had an excellent service experience with us here at Mercedes-Benz of Lehigh Valley! It's great that Rick kept you updated and made helpful recommendations for your vehicle. Safe travels ahead!

January 06, 2024

Jonathan has been wonderful from the moment I drive in or call for service! He is always friendly and keeps me updated throughout the service! The entire service department is extremely helpful and friendl More

by Sharon Gayner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Mercedes-Benz of Lehigh Valley responded

Sharon, it's fantastic to know that Jonathan and our service department at Mercedes-Benz of Lehigh Valley have been consistently helpful. We appreciate your kind words!

January 06, 2024

The Lehigh valley Mercedes employees are always very nice and helpful to us. They always present a very professional and knowledgeable experience there. More

by r.hashinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 08, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that our team at Mercedes-Benz of Lehigh Valley has been consistently helpful and professional. Thanks for sharing your positive experience with us!

January 05, 2024

Bring my work van there every 7500 miles. Almost always deal with Juan Martinez. He very good at communicating what the vehicle needs and keeps me updated through the whole process. Keep up t More

by j bricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Jan 07, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that you've had a positive experience with our team at Mercedes-Benz of Lehigh Valley. It's great to see your appreciation for the communication and updates throughout each visit. We'll keep striving for excellence in our service!

January 01, 2024

Fast and excellent service. I was surprised when I called to make an appointment for my car and Juan was able to accommodate me the next day. Also, I appreciate that he took th More

by euniceyapul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 02, 2024 -

Mercedes-Benz of Lehigh Valley responded

Eunice, we're glad to know Juan and our team at Mercedes-Benz of Lehigh Valley were able to provide you with fast and excellent service. We appreciate your feedback!

December 28, 2023

I had a great experience purchasing my vehicle! Daniel was extremely helpful and pleasant! I would recommend him and this dealership to everyone! More

by linette.quezada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel A.
Dec 29, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so glad to know you had a great experience purchasing your vehicle with us at Mercedes-Benz of Lehigh Valley! Your recommendation means the world to our team. Safe travels in your new car!

December 28, 2023

Jonathan was really responsive and helpful and Beth is wonderful!! I usually wait for my vehicle while it’s being serviced and it’s a wonderful experience. More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Mercedes-Benz of Lehigh Valley responded

Leigh, we're delighted to know that Jonathan and Beth provided you with a wonderful experience at Mercedes-Benz of Lehigh Valley. Thanks for your kind words!

December 27, 2023

Mr. Martinez was very respectful, communicative and knowledgeable regarding my car and what needed to be done. More

by I AM GLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez, Juan
Dec 28, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that Mr. Martinez was able to assist you with your car needs at Mercedes-Benz of Lehigh Valley! We appreciate the feedback and look forward to serving you again in the future.

December 22, 2023

I've been going to this dealership for several years and I have always been very pleased with their services. They are very knowledgeable, professional and helpful and always take good care of my car and m More

by grasza.monika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Dec 22, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so glad to know that you've been enjoying our services at Mercedes-Benz of Lehigh Valley over the years! It's great to see how much you appreciate our shuttle service and car wash. We look forward to continuing this relationship with your future visits, thank you for recommending us!

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