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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.8
418 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 418 reviews

March 09, 2024

Off the charts, "fantastic ", highly professional, and Johnathan Sell our service advisor was very diligent in taking care of us and keeping us updated at every turn of the process. Can't say enough, abo More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Sell
Mar 11, 2024 -

Mercedes-Benz of Lehigh Valley responded

Tony, we're delighted to know that you had such a fantastic experience with Johnathan and the rest of our team at Mercedes-Benz of Lehigh Valley. We truly appreciate your loyalty and look forward to assisting you in the future!

March 08, 2024

Excellent treatment and attention to detail. James was very courteous and helpful throughout the hold experience. More

by jrmaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lewis
Mar 08, 2024 -

Mercedes-Benz of Lehigh Valley responded

It's great to know that James provided you with excellent service at Mercedes-Benz of Lehigh Valley. We appreciate your feedback and look forward to assisting you in the future!

March 08, 2024

Very satisfied with Juan and high quality service in the shop. I am extremely happy to bring my vehicle ther for all related service. My sincere thanks to Juan for all his advice and assistance. Vivek R More

by Mdhealth7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know that you've had such a positive experience with Juan and our service team at Mercedes-Benz of Lehigh Valley. Your kind words are greatly appreciated, we look forward to assisting you in the future!

March 06, 2024

Great experience. Liz is a wonderful person. I will recommend her to all my friends. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Lehigh Valley responded

Joe, thank you for the five-star review! The Mercedes-Benz of Lehigh Valley team is so glad to hear that Liz was wonderful to work with. She'll appreciate the recommendations!

March 06, 2024

Bought our sprinter van at this dealership, we get it serviced there as well. Everything so rar has been great. More

by TJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Mar 06, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that you've had a great experience with your Sprinter van purchase and service at Mercedes-Benz of Lehigh Valley. We appreciate the positive feedback!

March 06, 2024

Professional and friendly and kept me well informed thank you always great service valet service is great More

by harrisonjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Mar 06, 2024 -

Mercedes-Benz of Lehigh Valley responded

Harrison, we're glad to know you had a great experience with our team at Mercedes-Benz of Lehigh Valley. We appreciate your feedback on our service and valet!

March 02, 2024

I have been purchasing vehicles from this dealer and same sales advisor for 20 years. That only happens when you have a great experience. More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Mar 04, 2024 -

Mercedes-Benz of Lehigh Valley responded

Cathy, it's fantastic to know you've had consistently great experiences with us at Mercedes-Benz of Lehigh Valley over the years. Here's to many more!

February 28, 2024

Using the valet service for my oil change and inspection was much easier than with other local dealerships. The process was smooth and I was kept well-informed. More

by jp24dmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 28, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that you found our valet service for oil change and inspection smooth and convenient at Mercedes-Benz of Lehigh Valley! We always aim to keep our customers well-informed throughout the process. Thanks for your positive feedback!

February 28, 2024

Very knowledgeable and all staff are very professional and make your mind at ease with the services More

by Khattena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 28, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for this 5-star review of Mercedes-Benz of Lehigh Valley! Have a lovely day!

February 28, 2024

Dealer ship was great. Deal was made quick and delivery was smooth. James answered all of our questions. More

by Jbobsmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Feb 29, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know your experience at Mercedes-Benz of Lehigh Valley was smooth and efficient! It's great that James could assist with all your queries. Thanks for the positive review!

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