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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.8
428 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 428 reviews

February 05, 2025

Very knowledgeable, accommodating and understanding. Quick and thorough. Courteous and friendly. Top notch. Highly recommend. More

by hbh8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
Feb 05, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided a top-notch experience. We appreciate your recommendation and look forward to serving you again in the future!

February 03, 2025

Service was excellent. Jonathan is knowledgeable and friendly. We will definitely use him as our service advisor again! More

by Heather
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 04, 2025 -

Mercedes-Benz of Lehigh Valley responded

Heather, we're delighted to hear that Jonathan provided excellent service at Mercedes-Benz of Lehigh Valley. Thank you for your kind words and we look forward to assisting you again in the future!

February 01, 2025

I was very pleased with my salesman Anthony S. He took his time with me exploring the GLB 250 as well as serving with a smile. He is a great person to work with. He’s a keeper More

by Thunda Cat
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ellis Anthony Beth Donato
Feb 03, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Anthony provided you with such a positive experience at Mercedes-Benz of Lehigh Valley! It's great to know he took the time to help you explore the GLB 250. Thank you for sharing your feedback, and enjoy your new ride!

January 27, 2025

Great service. Easy to work with. Explain the work to be done. Good coffee in the waiting room. Thank you. More

by Bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quan
Jan 27, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided great service and made your visit enjoyable. Enjoy the coffee next time you're in!

January 24, 2025

I have worked with Jonathan since the service started. He is the best and helps with everything he can. He always finds times to accommodate our schedules. More

by Cstark05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
Jan 27, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with Jonathan and the team at Mercedes-Benz of Lehigh Valley! We're delighted to hear that he has been accommodating and helpful throughout your service visits. We appreciate your support!

January 24, 2025

Very welcoming staff, friendly and courteous employees throughout the dealership,nice,clean facility. Johnathan was a pleasure to work with,kept me updated through the process......Mercedes-Benz....nothin More

by mbtrc2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jan 27, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with us! We're delighted to hear that Johnathan and the team at Mercedes-Benz of Lehigh Valley provided such a welcoming atmosphere. Enjoy your time with the best in class!

January 18, 2025

Juan and Raylin are great service advisors. They provide great customer service and do everything that can to have your vehicle repaired as soon as possible. They’re customer focused, More

by Cal Bostick
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Juan and Raylin
Jan 20, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for recognizing the efforts of Juan and Raylin at Mercedes-Benz of Lehigh Valley! We're delighted to hear they provided excellent service and honest recommendations. Your feedback is greatly appreciated, and we'll be sure to share your kind words with them!

January 16, 2025

I worked with Dave Thomas & Sahid, both were GREAT. Sahid and I did the negotiations. He was very pleasant, and drove a hard bargain, but fair and agreeable. I would strongly recommend Dave Thoma More

by Fasch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Thomas
Jan 16, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with us at Mercedes-Benz of Lehigh Valley! We're delighted to hear that Dave Thomas and Sahid provided such outstanding service. Your recommendation means a lot, and we're glad the team made everything clear and agreeable for you. Enjoy your new ride!

January 14, 2025

Steve is an asset for your Organization. He is very pleasant to work with, kept me informed even on the weekend. More

by Tahir
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Jan 14, 2025 -

Mercedes-Benz of Lehigh Valley responded

Tahir, we're delighted to hear that Steve provided such excellent service at Mercedes-Benz of Lehigh Valley. Thank you for recognizing his dedication and efforts!

January 11, 2025

Love the dealership Excellent service from Rick and the team. They understand Customer Service. You don’t see hospitality much these days Small issue waiting for callback More

by Barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Mercedes-Benz of Lehigh Valley responded

Barrett, thank you for your feedback! We're glad to hear that Rick and the team at Mercedes-Benz of Lehigh Valley provided excellent service. We appreciate your patience regarding the callback and will address this internally. If there's anything else we can do for you, please reach out and I'll be sure to get back to you soon. Thank you! Rex Weaver - Service Director - (610) 967-0827

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