Mercedes-Benz of Jacksonville

Johnathan Hill is by far one of the top service advisor at Mercedes Benz in Jacksonville FL. His unwavering commitment to satisfy the customer needs is without questioning. I have been a Mercedes Benz owne at Mercedes Benz in Jacksonville FL. His unwavering commitment to satisfy the customer needs is without questioning. I have been a Mercedes Benz owner for over a decade and the service at Fields is excellent due to Johnathan's expertise. More

Dalton always provides fantastic customer service every time I visit this dealership which is very much appreciated. time I visit this dealership which is very much appreciated. More

Great experience from the time I arrived until I was done. Behar was very easy to work with, explained everything, car was done when promised. done. Behar was very easy to work with, explained everything, car was done when promised. More

Jarrod and the staff at Mercedes Jacksonville demonstrated a high quality of knowledge, professionalism and courtesy. Jarrod kept me informed in a timely manner and provided me with a courtesy ve demonstrated a high quality of knowledge, professionalism and courtesy. Jarrod kept me informed in a timely manner and provided me with a courtesy vehicle satisfying my needs. More

Had fluid leak. Micah and his tech team were diligent in finding the problem and fixing the problems. Making sure they got it right-great job! Micah and his tech team were diligent in finding the problem and fixing the problems. Making sure they got it right-great job! More

Dalton at Mercedes Benz was amazing! He listened to my concerns, properly addressed everything, and helped me through every step of the process. Things ran smoothly even with my car havi He listened to my concerns, properly addressed everything, and helped me through every step of the process. Things ran smoothly even with my car having been towed and needing more than general maintenance done. I’m happy I got paired with Dalton. Thank you! More

My service representative, Bryan is terrific. Very professional, timely and knowledgeable. I highly recommend them. Very professional, timely and knowledgeable. I highly recommend them. More

We always get great service from the dealership and Dalton was amazing as he took care of everything even provided of replacement that might be needed in future and how to tell when it’s time. This all Dalton was amazing as he took care of everything even provided of replacement that might be needed in future and how to tell when it’s time. This allows for planning and it’s well above and beyond of the normal process. Thank you very much Dalton. More

Fast, efficient service from start to finish! Easy to schedule, easy to set up the loaner, and my cat was in and out in about four hours. I especially appreciate the video inspection and ease of Easy to schedule, easy to set up the loaner, and my cat was in and out in about four hours. I especially appreciate the video inspection and ease of communication with my service rep. More